Privacy Policy & Notices - Taiwan Mobile

Privacy Policy & Notices. Taiwan Mobile Co., Ltd. (”the Company”) places a high value on customers' privacy. In order to protect your rights and interests, ... 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CollectionofInformation ThepurposeofinformationcollectionistoverifytheidentityofusersaccessingtheWebsite,aswellastoprovidevariousservices,including: YouwillberequiredtoprovideyourpersonalinformationtotheCompanywhenaccessingservicesontheWebsite,browsingwebsitecontent,participatinginpromotionalactivities/games,applyingformembershipontheWebsite,subscribingtothee-newspaper,makingonlinepurchasesoftheCompany'sproducts/services,orusingotherwebsitefeatures.Suchinformationshallinclude,butnotlimitedtoyourname,IDnumber,mobilephonenumber,SIMcardnumber,e-mailaddress,etc.TheCompanyretainstheaforementionedinformationprovidedbyyou,aswellasrelevantdatarecordedbythesystemwhilebrowsingtheWebsiteormakingonlineinquiries,suchasyourIPaddress,timeofusage,browser,andbrowsinghistory. NoticesonPersonalInformation Tosafeguardyourrightsandinterests,pleasereadthefollowingnoticescarefullyconcerningthePersonalInformationProtectionAct: Nameofthenon-governmentagency:TaiwanMobileCo.,Ltd. PurposeofCollection:040/marketing,063/collectingorprocessingpersonalinformationbynon-governmentagenciesunderlegalobligations,067/operationsinvolvingcreditcards,cashcards,debitcards,orelectronictickets,069/contracts,agreements,orotherlegalmatters,072/policypropaganda,077/booking,lodgingregistration,andticketingbusinesses,081/legaltradingofpersonalinformation,085/emergencyservicesandassistanceforROCcitizenstravelingabroad,090/consumerorcustomermanagementandservices,104/accountmanagementanddebttradingbusinesses,129/accountingandrelatedservices,133/operatingtelecommunicationandvalue-addedtelecommunicationnetworkservices,135/information(communication)services,136/information(communication)anddatabasemanagement,137/informationandcommunicationsecurityandmanagement,148/Internetshoppingandotherelectroniccommerceservices,152/advertisementorcommercialbehavioradministration,153/movie,television,music,andmediaadministration,154/creditinformationservices,157/survey,statistic,andresearchanalysis,181/otherbusinessoperationsincompliancewithregisteredbusinessitemsorarticlesofincorporation,182/othercounseling/consultingservicesorspecificpurposesannouncedbythecompetentauthority. ClassificationofPersonalInformation:Allpersonalinformationclassificationannouncedbythecompetentauthority(including,butnotlimitedtopersonalinformationcontainedintheapplicationformsofcustomers,theiragents,andlegalrepresentatives). Timeperiod,region,targets,andmethodsofusingthepersonalinformation. TimePeriod TheperiodwhentheCompany(TaiwanMobileCo.,Ltd.)isoperatingitsbusiness. Region WithinoroutsidetheregionoftheRepublicofChina(excludingthoseprohibitedbythecompetentauthority). Targets theCompany,aswellasitsaffiliatedcompaniesorbusinesspartnersentrustedbyorhavingbusinessrelationshipswiththeCompany. Methods Useallcollectedpersonalinformationincompliancewithregulatoryrequirements. CustomersareentitledtoexercisetheirrightsprescribedinArticle3ofthePersonalInformationProtectionAct,includinganyrequeststoaccess(ifthisapplicable)ormakeinquiriesonthepersonalinformation,tomakeduplicates,tosupplement/correcttheinformation,todiscontinuethecollection,processing,orusageofthepersonalinformation,aswellastodeletethepersonalinformation;methodsforexercisingsuchrightsandfeecollectionshallbegovernedbygovernmentregulationsandtheinternalpoliciesoftheCompany.BasedonArticles10and11ofthePersonalInformationProtectionAct,aswellastheconsiderationoftheneedtoexecuteitsbusinessesandtheretentionperiodrequiredbylaw,theCompanymaydeterminewhethertoacceptsuchapplications. Customersmaydecide,attheirowndiscretion,whethertoprovidetheinformation(exceptforthoserequiredbylaw).However,iftheydecidenottoprovidesuchinformation,itmayaffecttheresultoftheapplicationorintegrityofservicesprovided. AdditionalInformation TheperiodwhentheCompanyisoperatingitsbusinessmeanstheperiodofthepurposeforwhichthepersonaldatawascollected,and/ortheperiodofretentionrequiredbytheCompanyfortheexecutionofitsbusiness,and/ortheperiodofcustodyinaccordancewithlawsandregulations(includingbutnotlimitedtotheCivilLaw,theTelecommunicationsManagementAct,andtheregulationsrelatedtotelecommunicationsbusinesses). Customerscanmaketheirowndecisionstoremaintheirphonenumberswhenswitchingtelecommunicationscompanies. InformationProtection TheCompanykeepsyourpersonalinformationintactinitsdatabaseandadoptsstrictsecuritymeasurestopreventitfrombeingaccessedbyunauthorizedparties.Allcompanypersonnelhavereceivedcomprehensivetrainingoninformationsecurityandarefullyawareoftheirfundamentalresponsibilitiestokeepthecustomerinformationconfidential.AnyemployeewhoviolatingtheconfidentialityobligationsshallbesubjecttothepunishmentaccordingtorelevantlawsandtheCompany'sinternalregulations.Toensuretheintegrityandsafetyofyourpersonalinformation,theCompanyhasprovidedappropriatemaintenancetoalldataprocessingsystemswherepersonalrecordsarestored;strictrequirementsestablishedbyrelevantcompetentauthorityarealsosatisfiedinordertoprotectyourpersonalinformationfrombeingstolenordamaged.If,forbusinesspurposes,itisnecessarytoentrustathirdpartytoprovideadditionalservices,theCompanywillmakestrictdemandstorequestthethirdpartytofulfillitsconfidentialityobligations,necessaryinspectionprocedureswillbecarriedoutinordertoensurefullcompliancebythethirdparty. UseofInformation Inordertoofferyoubetterservicesandbenefits,theCompanymayaskyoutoprovideyourpersonalinformationtotheselectedbusinesspartnersorsuppliers.TheCompanyshallprovidesufficientexplanationforsuchactivitiessothatyoumaydetermine,atyourowndiscretion,whethertoaccepttheseservicesorbenefits.Yourpersonalinformationshallonlybeusedforthespecificpurposesdefinedandwithinthescopeprescribedbyrelevantregulations.Unlessagreedbyyouorspecificallyprescribedinotherregulations,theWebsiteshallnotdiscloseyourpersonalinformationtoanythirdpartyoruseitforanypurposesotherthanthespecificpurposesalreadydefined. Whenusingyourpersonalinformationformarketing,theCompanywillprovideawayforyouwithoutchargetoexpressyourrefusaltosuchmarketing.Ifyourefuse,theCompanywillstopusingyourpersonalinformationforsuchmarketing. WhenajudicialauthorityoragovernmentagencyrequirestheCompanytoprovidespecificpersonalinformationduetopublicsafetyconcerns,theCompanywillfollowthelegalandformalproceduresunderallusers’safetyconsiderations. You,asourvaluedcustomer,canactivelygrantpermission(opt-in)bytickingtheboxmarked‘yes’intheapplicationform.Ifyouchoosetoopt-outandrefusetoreceivepromotioninformation,youcancontactourdesignatedandfreechannels(mobiledial188(toll-free)directly). AccessingLinkedWebsites TheWebsitemayprovidelinkstootherwebsites.YoumayalsonavigatetootherwebsitesbyusingthelinksprovidedontheWebsite.TheWebsite,however,doesnotguaranteeyourprivacywhileaccessingotherlinkedwebsites. AmendmentofPersonalInformation Ifyouneedtomakechangestoyourpersonalinformation,youmaydosobyusingtheservicesprovidedontheWebsiteafteryouhaveverifiedyouridentitytosafeguardyourrightsandinterests. UsageofCookies Inordertoprovidebetterpersonalizedservices,theWebsitemayusecookiestorecordandanalyzeuserbehaviors.Thesystemsupportstheuseridentificationfunctionandisabletoexecutedifferenttasksbasedontheuser'spreferencesregardinginformationprocessing. AmendmentofthePrivacyPolicy TheCompanymayamendthePrivacyPolicyifnecessarytoensuretheproperprotectionofusers'privacy.AllamendedclauseswillbepublishedonthisWebsite. TWMFoundation 24HourServiceHotline:mobiledial188(toll-free)directlyor+886-2-66062999(charged)