Privacy Policy | Gartner

Please note that in cases where the terms of any such survey- or diagnostic-specific confidentiality notice conflict with any terms in this Policy, the terms of ... GARTNERPRIVACYPOLICY EffectiveDate:April2022 Gartneranditsaffiliatesarecommittedtoprotectingyourinformation.PleasereadthisPrivacyPolicy("thePolicy")carefullyasitsetsoutimportantinformationrelatingtohowwehandleyourpersonalinformation. GartnercompaniesissuingthePolicy InthisPolicy,referencesto"we,""us,"or"Gartner"arereferencestoGartnerInc.andallitsgroupcompaniesdoingbusinessundertheGartnernamelistedhere.CertainGartnerproductsand/orserviceswhichmaybelinkedthroughwww.gartner.comorGartnergroupcompanieswithdifferentbusinessmodelshavetheirownapplicableprivacypolicies,andthisPolicydoesnotapplytothem. Thosecompaniesinclude Evanta, GartnerDigitalPerformanceBenchmarks, GartnerConsumerandCultureInsights,andthe GartnerDigitalMarketsCompanies of Capterra, GetApp and SoftwareAdvice.     GartnerandallitsgroupcompanieswillhaveaccesstoinformationonindividualscoveredbythisPolicy.Alistofourentitiescanbefoundhere. HowtoContactUs Questions,commentsandrequestsregardingthisPrivacyPolicyshouldbeaddressedtoourDataProtectionOffice bycompletingtheformatwww.gartner.com/personaldatarequest,[email protected]: GlobalDataProtectionOffice LegalDepartment 56TopGallantRoad Stamford,CT09602 USA Gartner’sappointedRepresentatives: EUGartnerIrelandLimited TwoParkPlace HatchStreetUpper Dublin2 Ireland UKGartnerUKLimited TheGlanty Egham Surrey TW209AH Introduction ThisPolicysetsouthowwecollectandusepersonalinformation,andyourchoicesandrightsregardingouruseofyourpersonalinformation. ThisPolicydescribesourpracticeswhenusingyourinformationwhenyou:  create,activateanduseaGartneruseraccountand/orlicense,includingaGartnerPeerInsightsCommunityprofileandaccount; expressaninterestinorhavesignedupforourconferencesorproductsincludingnewsletters,apps,extensions,webinars,ande-books; registerfor,andattendavirtualorin-personGartnerconference;or visitourwebsites(includingourpublicand/ormember-basedwebsites)orsocialmediasitesoruseoneofourmobileapplications. ThisPolicyalsoappliestoinformationwecollectfromyouviaoursurveyordiagnostictoolsasoutlinedinmoredetailbelow.Youmaybeshownanadditionalconfidentialitynoticebeforeparticipatinginasurveyordiagnostic.Pleasenotethatincaseswherethetermsofanysuchsurvey-ordiagnostic-specificconfidentialitynoticeconflictwithanytermsinthisPolicy,thetermsofthatnoticewilltakeprecedenceoverthetermsinthisPolicy.Wewillnotuseinformationwecollectviaoursurveyordiagnostictoolstocontactyouformarketingpurposes. ThisPolicywillapplywhetheryouhaveprovidedtheinformationdirectlytousorwehaveobtaineditfromadifferentsource,suchasathirdparty. 1.INFORMATIONTHATWECOLLECTABOUTYOU 1.1Datacollectionanduse Informationwecollectdirectlyfromyouorfromthefollowingsources: Referralsorrecommendations, includingfromwithintheGartnergroup orfromathirdparty; Socialmediasitesandotherexternalinternetsites,suchasLinkedIn;and Resourcessuchastelephonedirectories,newspapers,internetsites,commerciallyavailabledataresources,publicregistriesorpublicrecords. Categoriesofinformationwecollectaboutyouinclude: Personalinformationsuchasnameandtitle,contactdetails,andcompanyinformation; Communicationswithyou; Informationyouprovidewhenpostingcontentonsocialmediasites. Weusethisinformationforcertainactivities,including: Facilitatingthebusinessthroughcommunicationwithcorporateclientsandotherbusinesscontacts,forexample,tocommunicateaboutvendorbriefingsordetailsofconferencesorwebinars; Forinternalanalysisandresearchtohelpusimproveour existingproductsandservices,andcreatenewproductsandservices; Tosendmarketingtobusinesscontactsregardingourservicesandproductswhichmaybeofinterestandtopromoteourbusinessandbrand; Administeringourwebsite,investigatinganycomplaintsandprovidingcustomerservice; Monitoringsocialmediacontenttomanagerelationswithourclientsandpromoteourbusinessandbrand.    Weusethisinformationbecause: Itisnecessarytoperformourobligationsorexerciseourcontractualrights; Itisnecessarytocomplywithapplicablelawsorregulations; Wehavealegitimatebusinessinterestto: Manageandpromoteourbusinessandbrand; Provideandimproveourservices; Operateourbusiness;and Wehaveyourconsent(whererequiredunderapplicablelaw)touseyourinformationformarketing.Wherewerelyonyourconsent,youhavetherighttowithdrawconsentbycontactingus.  Informationwecollectwhenyouregisterfor,and attendoneofourvirtualorin-personconferences: Categoriesofinformationwecollectaboutyouinclude: Informationyouprovideduringregistration,suchasname,businessemailaddress,profilephotograph,jobtitle,professionalinterests,requestedaccommodation,andpaymentcardinformation; InformationyouprovidethroughouttheconferencetoreceiveadditionalGartnerresearchormaterials(e.g.viabadgescanorQRscan); Geo-locationinformationatain-personconference(ifyouattendaconferencewhereweareusingRFID-enabledbadgesandyoudonotrequestanon-RFID-enabledbadge); Informationcollectedwhenwerecordoneofourconferences.    Weusethisinformationforcertainactivities,including: Enablingyoutoattendourconferences; Conductingourconferences;  SendingGartnerresearchandmaterialrelatedtotopicsthatmaybeofinteresttoyou; Analyzingattendeeinterestsinandinteractionswiththeconference,includingthroughgeo-locationdataforin-personconferences,whereapplicable; Marketingourconferencesthroughtheuseofvideo; Providingrecordingsofcertainconferencesessionstointerestedbusinesscontacts,attendees,andonlinethroughourwebsiteorGartnersocialmediasites.    Weusethisinformationbecause: Itisnecessarytoperformourobligationsorexerciseourcontractualrights; Itisnecessarytocomplywithapplicablelawsorregulations; Wehavealegitimatebusinessinterestto: Manageandpromoteourbusinessandbrand; Operateourconferencesbusiness; Provideandimproveourservices; Collectrelevantinformationforhospitalityandhealthandsafetypurposes.    Informationwecollectfromusersof: Ourpublicandmember-basedwebsites; OurappsandGartnerEverywherebrowserextension;and GartnersocialmediasitessuchasFacebookorTwitter. Categoriesofinformationwecollectaboutyouinclude: Informationyouprovidewhenyouenterinformationonourwebsite,suchaswhenyouprovidecontactdetails,paymentcardinformation,answeronlinequestionnaires,orfeedbackforms; Informationyouprovidewhenyousubscribetoemailnewsletterssuchasname,emailaddress,jobtitle; Informationyouprovidewhenregisteringforanonlineormemberaccount,includingname,businessorpersonalemailaddress,jobtitle,organization,organization’sphysicaladdress,directtelephonenumber,photograph,andbiographicaldetails; Whereyouhaveanonlineormemberaccount,log-incredentialsandinformationaboutyouruseofandpreferencesfortheseservices; WhenyoulinkyourGartneraccountwithyourLinkedInprofile,wecollectinformationfromyourprofile,includingyourprofilephotograph; URLsofwebpagesvisitedwhenyouuseGartnerEverywhere.  Weusethisinformationforcertainactivities,including: EnablingyoutoaccessyourGartneraccountsacrossdevices; Personalizingyourexperienceofourwebsite,extensionandapps; Administeringourwebsite,extension,andapps; Forinternalanalysisandresearchtohelpusimproveourexistingproductsandservices,andcreatenewproductsandservices; Enablingpeernetworkingopportunitiesbasedonyourbackgroundandexperience; Providingmorecustomizedclientservice; Investigatingcomplaints; Monitoringsocialmediacontenttomanagerelationswithourclientsandpromoteourbusinessandbrand.    Weusethisinformationbecause: Itisnecessarytoperformourobligationsorexerciseourcontractualrights; Itisnecessarytocomplywithapplicablelawsorregulations; Wehavealegitimatebusinessinterestto: Promoteourbrandandbusinessthroughourwebsiteandthroughsocialmediatools; Monitor,investigateandreportanyattemptstobreachthesecurityofourwebsite; Provideandimproveourservicesincluding,butnotlimitedto,theGartnerEverywhereextensionandourapps; Operateourbusiness; Wehaveyourconsent(whererequiredunderapplicablelaw)touseyourinformationformarketing.Wherewerelyonyourconsent,youhavetherighttowithdrawconsentbycontactingus.    Informationwecollectabouttheuseofourwebsiteandappsfromusers. Categoriesofinformationwecollectaboutyouinclude: Informationcapturedinourweblogssuchasdeviceinformation(e.g.devicebrandandmodel,screendimensions),uniqueidentificationnumbers(e.g.IPaddressanddeviceID),andbrowserinformation(e.gURL,browsertype,pagesvisited,date/timeofaccess),geo-locationandotherdevice-specificinformation,Internetconnectioninformation; Advertisinginformation(suchassize/typeofad,adimpressions,location/formatofad,dataaboutinteractionswithad); Behavioralinformation(suchasinformationonthebehaviororpresumedinterestsofindividualswhicharelinkedtothoseindividualsandmaybeusedtocreateauserprofile);and Informationcapturedbyourcookies(seeourCookiePolicy). Weusethisinformationforcertainactivities,including: Personalizingtheexperienceofourwebsite; Administeringourwebsite; Performingstatisticalandtrendanalysistoimprovetheuserexperienceandperformanceofourwebsite; Providingbetter,morecustomizedclientservice; Detectingandpreventingfraudulentand/orunlawfuluseofourwebsite(s),productsandservices,includinguser-providedreviewcontent; Investigatinganycomplaints.    Weusethisinformationbecause: Itisnecessarytocomplywithapplicablelawsorregulations; Wehavealegitimatebusinessinterestto: Monitor,investigateandreportanyattemptstobreachthesecurityofourwebsites; Improvetheperformanceanduserexperienceofourwebsites; Customizetheclientexperience.    Informationwecollectfromparticipantsofasurveyordiagnostic. Categoriesofinformationwecollectaboutyouinclude: Personalinformationsuchasnameandtitle,contactdetails,andcompanyname;and Demographicinformationprovidedbyyouremployerand Responsestosurveyordiagnosticquestions. Weusethisinformationforcertainactivities,including: Validatingandanalyzingsurveyanddiagnostics; Conductinggeneralresearch,includingcreatingorupdatingaggregatebenchmarkdatasetsandreports; Providingourservices;and Developingnewproductsandservices. Weusethisinformationbecause: Wehavealegitimatebusinessinterestto: Provideandupdatebenchmarkdataandanalysis;and Validateandupdateourproductsandservices. InformationwecollectwhenyoucreateaGartnerPeerInsightsCommunity(“PeerCommunity”)profileandparticipateinthePeerCommunityviatheWebsiteortheGartnerPeerInsightsApp: Categoriesofinformationwecollectaboutyouinclude: InformationyouprovidewhenyoucreateaprofileinthePeerCommunity,including:nameandtitle,contactdetails(includingyourpersonalandcompanyemailaddresses),andcompanyinformation; Aphotograph,video,oraudiofilecontainingyourimageorvoice; InformationyouchoosetoaddtoyourPeerCommunityprofile,includinglinkstoyourLinkedInand/orTwitterprofiles; Communicationswithyou; YourresponsestovarioussurveysorpollspostedinthePeerCommunity; Informationyouprovidewhenyousubscribetoemailnewsletterssuchasname,emailaddress,jobtitle; Log-incredentialsandinformationaboutyouruseofandpreferencesforparticipatinginthePeerCommunity; WhenyoulinkyourGartner.comaccountand/oryourPeerCommunityprofilewithyourLinkedInprofile,wecollectinformationfromyourprofile,includingyourprofilephotograph; Weusethisinformationforcertainactivities,including: Toprovidetheservice; Tosendnoticesaboutyouraccount; Enablingyoutoaccessyouraccountacrossdevices; PersonalizingyourPeerCommunityexperience; Forinternalanalysisandresearchtohelpusimproveourexistingandcreatenewproductsandservices; Administeringourwebsiteandapp,investigatinganycomplaintsandprovidingcustomerservice; Toadministercontests,promotions,andsurveysorotherPeerCommunityfeatures; Tocontactyouaboutproductsandservicesthatmaybeofinterest,includingthirdparties’goodsandservices; Enablingpeernetworkingopportunities. Weusethisinformationbecause: Itisnecessarytoprovidetheservice; Itisnecessarytoperformourobligationsorexerciseourcontractualrights; Itisnecessarytocomplywithapplicablelawsorregulations; Wehavealegitimatebusinessinterestto: Manageandpromoteourbusinessesandbrands; Monitor,investigateandreportanyattemptstobreachthesecurityofourWebsite; Provideandimproveourservices; Operateourbusiness; Wehaveyourconsent(whererequiredunderapplicablelaw)touseyourinformationformarketing.Wherewerelyonyourconsent,youhavetherighttowithdrawconsentby contactingus. 1.2Specialcategoriesofinformation Certaintypesofpersonalinformationaremoresensitivethanothers.Thisincludesinformationabouthealth,disability,race,ethnicity,criminaloffences(orallegedoffences),politicalopinions,biometricinformationorreligion.Itisvoluntaryforyoutodisclosethisinformation,butwherewecollectandreceivethesetypesofinformationaboutyou,wehaveidentifiedthetypeofspecialinformation,howwewilluseitandwhywewilluseit. Informationwecollectwhenyouattendoneofourvirtualorin-personconferences Categoriesofinformationwecollectaboutyouinclude: Dietaryrequirementsthatmayimplyspecificreligiousbeliefsormedicalconditions. Anyphysicalormentaldisabilityorimpairmentyoumaydisclosetous. Weusethisinformationforcertainactivities,including: Providinghospitalitythatissuitableforattendeesofourconferences. Weusethisinformationbecause: Youhaveconsentedbyprovidinguswiththeinformation.Wherewerelyonyourconsent,youhavetherighttowithdrawyourconsentbycontactingus. Specialcategoryinformationthatyouchoosetoprovidevoluntarilyaspartofasurveyordiagnostic Categoriesofinformationwecollectaboutyouinclude: Certainsurveysordiagnosticsmaybeconfiguredtocollectionoptionaldemographicssuchasrace,ethnicityordisabilitystatus. Weusethisinformationforcertainactivities,including: Validatingandanalyzingsurveyanddiagnostics; Conductinggeneralresearch,includingcreatingorupdatingaggregatebenchmarkdatasetsandreports; Providingourservices;and Developingnewproductsandservices. Weusethisinformationbecause: Youhaveconsentedbyprovidinguswiththeinformation.Wherewerelyonyourconsent,youhavetherighttowithdrawyourconsentby contacting us. 1.3Furtherinformation Wherewecollectanduseinformationforourlegitimateinterestsasmentionedabove,alegitimateinterestwillonlyapplywhenweconsiderthatyourinterestsorrightsrequiringprotectionofyourpersonalinformationdonotoverrideourlegitimateinterests.Formoreinformationregardingourlegitimateinterestsasappliedtoyourpersonalinformation,pleasecontactus. Ourwebsitesandonlineservicesareforindividualswhoareatleast18yearsold.Ouronlineservicesarenotdesignedtobeusedbyindividualsundertheageof18. Incertaincircumstances,ifyoudonotprovidepersonalinformationwhichisrequired(forexample,inrelationtoactivatingyourGartnerlicense),wewillnotbeabletoperformourcontractualobligationsorprovideyouwithproductsandservices.Whenthisisthecase,wewillmakeitclear.  RecordedCommunicationswithGartner Wemayasktorecordcallsfortraining,qualityandresearchpurposes.Allrecordingswillbetreatedasconfidential.Ifyoudonotwantustorecordyourcall,youwillbegivenachancetooptout.Ifyourcallisalreadyinprogress,youmayaskustoturnofftherecordingatthestartofthecall.  CommunicationwithColleagues Youmayusethesend-to-colleaguefunctionalityonsomeofoursitesorappstosendyourcolleaguesinformationfromGartneroritssubsidiaries.Inordertofulfilthisrequest,wewillaskyouforyourandyourcolleagues'namesandemailaddresses.Wedonotretainthisdataaftertheemailissent.Pleasebeawarethatyournameandemailaddressmaybeincludedinthecommunicationsenttoyourcolleague. PaymentCardInformation WhereyouchoosetopayforanyGartnerproductsorservicesusingyourpaymentcard,wewillcollectyourpersonaldataconnectedtoyourpaymentcard.Weusethispersonaldatainordertoprocessyourpaymentandtopreventfraudulenttransactions.Wedothisonthebasisofyourconsenttoprocessthisinformation. MyFavorites TheMyFavoritesfeatureofthememberwebsitesallowsclientstosavecontentavailabletothemember’sFavoriteslist,addlabels,tags,andnotestosavedcontent,andsharecontentandnoteswithandreceivecontentandnotesfromotherclients.WemayreviewinformationaboutyouruseofMyFavorites,includingthecontentyousave,foldersyoucreate,anytags,labels,ornotesyouaddtoyoursavedcontentorfoldersyouhavecreated,andanycontentthatyoushare,andusesuchinformationtorecommendcontent,tools,orotherGartnerserviceswethinkmaybeofinteresttoyou.InformationaboutyouruseofMyFavoriteswillonlybeaccessibletoGartnerandwillnotbevisibletoorotherwisesharedwithotherGartnerclientsunlessyouchoosetoshareit. RestrictedAreas IfyouaccesstheRestrictedAreasofanyofoursites(viabrowseroraGartnerapp),wemaycollectinformationaboutyouraccesstoanduseofresearchmaterials,decision-supporttools,andotheronlineandofflineresourcesweoffer. GeneralBenchmarkingandResearchPurposes GartneranditsaffiliatesmayuseinformationdisclosedthroughsurveysordiagnosticsorotherwiseprovidedtoorgeneratedbyGartneroritsAffiliates(collectively“ResearchData”)forvalidation,researchandbenchmarkingpurposesandproductdevelopment.Unlessotherwisespecifiedpriortocollection,ResearchDatawillbedisclosedintheaggregateandpresentedinanonymousformandwillnotinclude(directlyorbyinference)anyinformationidentifyingparticipatingorganizationsoranyidentifiableindividualasthesourceofsuchdata.AccesstoResearchDatawillberestrictedtothoseindividualswhoneedsuchaccesstodeliverGartnerproductsand/orservices. 2.WHENWEDISCLOSEYOURPERSONALINFORMATION Wemaydiscloseyourpersonalinformationtothirdpartiesasfollows: ToGartnergroupcompaniesinordertoprocessthedatafortheabovementionedpurposes; Whenwehaveyourconsent orauthorizationtodoso; Whenyouengagedirectlywithanexhibitoratanin-personorvirtualconferencee.g.,whenyouallowanexhibitortoscanyourbadge(atanin-personconference)orattendavirtualsponsoredsession(duringavirtualconference);  TothirdpartieswhoworkonourbehalftoserviceormaintainbusinesscontactdatabasesandotherITsystems,e.g.,suppliersoftheITsystemswhichweusetoprocesspersonalinformation,orwhoprovideothertechnicalservices,suchasprinting; Tothirdpartiesprovidingservicestousoronourbehalfwhohaveaneedtoaccessyourinformation,e.g.,ourprofessionaladvisors(e.g.auditorsandlawyers)orvenuesforourconferences; Tocomplywithapplicablelaws,protectrights,safetyandproperty,andrespondtolawfulrequestsfrompublicauthorities(e.g.,disclosingdatainappropriatesituationsfornationalsecurityorlawenforcementpurposes); Subjecttoapplicablelaw,intheeventthatGartnerismerged,sold,orintheeventofatransferofsomeorallofourassets(includinginbankruptcy),orintheeventofanothercorporatechange,inconnectionwithsuchatransaction,orforpre-transactionreviewinrelationtosuchtransactions. Yourpersonalinformationmaybesharedifweanonymizeand/oraggregateit,asinthesecircumstancestheinformationwillceasetobepersonalinformation. UtilizationInformation Wemayshareinformationwithourorganizationalclientsabouthowtheiremployeesusethesitesandtheresourcesavailabletothemthroughthesites(e.g.,howemployeesusedcertainfeaturesofthesites,utilizationtrends,whichfeaturesweremostpopularwiththeclient’semployees). 3.DATASUBJECTRIGHTS Incertaincircumstances,youhavecertainrightsregardingyourpersonalinformation.Asummaryofeachrightandhowyoucanexerciseitissetoutbelow.Tooptoutofreceivingcommercialcommunications,pleasesendanemailtoprivacy@gartner.com.Toexerciseanyofyourotherrights(suchastherighttoaccessordeletionofyourinformation),pleasecompletetheformatwww.gartner.com/personaldatarequest.  Suchrequestsshouldincludeinformationtoallowustoverifyyouridentity(e.g.,yourname,address,emailaddressorotherinformationreasonablyrequired). IfyouareaCaliforniaresident,pleaserefertoSection11belowformoredetailedinformationonyourrightsunderCalifornialaw.  Wherewereceiveyourrequesttoexerciseoneoftheserights,wewillrespondwithoutunduedelayandwithinthetimerequiredbyapplicablelaw.Thismaybeextendedincertaincircumstances,e.g.,whererequestsarecomplexornumerous. Wewillprovidetheinformationfreeofcharge,exceptwhererequestsaremanifestlyunfoundedorexcessive,e.g.becauseoftheirrepetitivecharacter.Inthesecircumstanceswemaychargeareasonablefeeormayrefusetoactontherequest.Wewilladviseyouofanyfeespriortoproceedingwitharequest.Wemayaskforadditionalinformationtoverifyyouridentitybeforecarryingoutarequest. Right Howyoucanexercisetheright Righttoaccessand/orcorrectyourpersonalinformation Youhavetherighttoaccesspersonalinformationweholdaboutyouandtobeprovidedwithacopyoftheinformation(inmostcircumstances).Youalsohavetherighttocorrectanyinformationwemayholdaboutyouthatisinaccurate. Righttorestrictuseofyourpersonalinformation Youhavetherighttoaskustorestrictprocessingofyourpersonalinformationwhereoneofthefollowingapplies: Theprocessingisunlawfulbutyouwantustorestrictuseofthedatainsteadofdeletingit; Whereyoucontesttheaccuracyofyourpersonalinformation,therestrictionwillapplyuntilwehaveverifiedtheaccuracyorcorrectedyourpersonalinformation; Wenolongerrequirethepersonalinformationforthepurposesofprocessing,butarerequiredtokeepitinconnectionwithalegalclaim; Youhaveexercisedyourrighttoobjecttotheprocessing.Therestrictionwillapplyuntilwehavetakenstepstoverifywhetherwehavecompellinglegitimategroundstocontinueprocessing.  Righttorequestdeletionofyourpersonalinformation Youhavetherighttoaskustodeleteyourpersonalinformationincertaincircumstances.Ifyouwanttoopt-outfromreceivingmarketingcommunications,thebestwaytodosoistoallowustoretainyourinformationwitha“donotcontact”tagsoweknownottocontactyouinthefuture.  Therearealsocertainexceptionswherewemayrefusearequestforerasure,forexample,wherethepersonalinformationisrequiredtocomplywithalegalobligationorfortheestablishment,exerciseordefenseoflegalclaims. Righttoobjecttoprocessingofyourpersonalinformation Youmayobjecttoouruseofyourpersonalinformationformarketingpurposes. Youmayalsoobjecttoprocessingofyourpersonalinformationincaseswherewehaveusedlegitimateinterestsasthebasisforprocessing.Insuchcases,wewillstopprocessingyourpersonalinformationuntilweverifythatwehavecompellinglegitimategroundsforprocessingthatoutweighyourinterests,rights,andfreedomsinaskingustostopprocessingthedata,orinlimitedcaseswhereweneedtocontinueprocessingthedatafortheestablishment,exercise,or defenseoflegalclaims. Righttodataportability  Inmostcases,youhavetherighttoreceiveallpersonalinformationyouhaveprovidedtousinastructured,commonlyused,andmachine-readableformatandtotransmitthisdatatoanotherdatacontroller,wheretechnicallyfeasible. Righttolodgeacomplaintwithasupervisoryauthority Ifyouobjecttoourprocessingofyourpersonalinformation,youhavetherighttocomplaintothedataprotectionauthority(“DPA”)inthecountrywhereyoureside,whereyouwork,orwheretheallegedinfringementofdataprotectionlawshastakenplace. WeagreethatanydisputesregardingourprivacypoliciesandrelatedactionsregardingpersonalinformationfromdatasubjectsintheEUcanbeheardbyaDPAandwewillbesubjecttothedeterminationofthosebodies.PleasecontactustobedirectedtotherelevantDPA. 4.INTERNATIONALTRANSFERS GartnerisaglobalcompanyandwemaytransferpersonalinformationtootherGartnergroupcompaniesorsuppliersoutsideyourcountry.Gartnerwilltakereasonablestepstoensurethatpersonalinformationisprotectedandanysuchtransferscomplywithapplicablelaw. GartnermaytransferandmaintainthepersonalinformationofindividualscoveredbythisPolicyonserversordatabasesoutsidetheEuropeanEconomicArea(“EEA”).SomeofthesecountriesmaynothavetheequivalentlevelofprotectionundertheirdataprotectionlawsasintheEEA. ThecountriestowhichwetransferdataoutsideoftheEEAmayincludeanyofthecountriesinwhichGartnerdoesbusiness.AlistofGartnerofficelocationscanbefoundhere. AllGartnerentitieshavesignedanIntragroupAgreementcontainingtheEuropeanUnion(“EU”)CommissionApprovedStandardContractualClausesforthetransferofdataoutsidetheEuropeanEconomicArea.AllGartnerentitieshavethesametechnical,physical,andadministrativesecuritycontrolsandarerequiredtocomplywithourdataprotectionpoliciesandprocedures,applicablelaws,andthetermsofourclientandmembercontractsgoverningthecollectionanduseofinformation. 5.RETENTIONPERIODS Wewillretainyourpersonalinformationforaslongasrequiredtoperformthepurposesforwhichthedatawascollected,dependingonthelegalbasisforwhichthatdatawasobtainedand/orwhetheradditionallegal/regulatoryobligationsrequireustoretainit.   Ingeneralterms,thiswillmeanthatyourpersonalinformationwillbekeptforthedurationofourrelationshipwithyouand: theperiodrequiredbytaxandcompanylawsandregulations;and aslongasitisnecessaryforyoutobeabletobringaclaimagainstusandforustobeabletodefendourselvesagainstanylegalclaims.Thiswillgenerallybethelengthoftherelationshipplusthelengthofanyapplicablestatutorylimitationperiodunderlocallaws.  6.CHOICESABOUTYOURINFORMATION Webelieveitisimportanttogiveyouchoicesabouttheuseofyourinformation.WewilluseyourinformationasdescribedinthisPolicy(oranyotherconference-orservice-specificPrivacyPolicy).IfwewanttouseyourinformationforapurposenotdescribedinthisPolicy,wewillfirstgetyourconsenttodoso. MarketingCommunications Wewillrespectyourwishesnottoreceivemarketingcommunications.Youcanchangeyourmarketingpreferencesbycontactingusattheaddresshere.Ifyougaveusyouremailaddresstoreceivemarketingcommunications,youcanoptoutatanytimebyusingtheunsubscribelinksorinstructionsincludedatthebottomofouremails.Pleasenotethatwewillcontinuetosendyouservice-relatedcommunicationsregardlessofanyopt-outrequest.Wewillnotsellorshareyourinformationwiththirdparties(otherthanoursubsidiariesoraffiliates)fortheirownpromotionalormarketingpurposesunlessyougiveusconsenttodosoandwherepermittedbyapplicablelaw. GartnerEverywhere GartnerEverywhereisanextensionforGoogleChromethatallowsclientstocustomizetheirGartnerexperiencebyprovidingthemwithGartnerresearchapplicabletothewebsitestheyarebrowsinginreal-timeviaaneasytoaccesspop-upintheirbrowser.YoucaneasilydisabletheextensionanditscollectionofURLsbydoingthefollowing: ClicktheextensionGartnerEverywherebuttononthetopofthebrowserwindow. Clickthegreentogglebuttontoswitchoff. Selectthedurationthatyouwouldliketoswitchofftheextensionfor. Theextensionwillbeautomaticallyactivatedaftertheselectedtimeperiod. Conferences Whenyouattendoneofourin-personconferences,youmaybeissuedaconferencebadgewithanRFIDchip,whichhasauniqueidentifierthatcanbescannedfromvariousdistances.WemayusetheRFIDinformationtoadministerandimprovetheconferenceexperienceandsolicitfeedbackand/orinterestinGartnerproductsandservices.WewillnotsellorshareRFIDinformationwiththirdparties(otherthanoursubsidiariesandaffiliates)fortheirownmarketingandpromotionalpurposes. Youmayrequestanon-RFIDenabledbadgebyaskingconferencesstaffattheregistrationdesk. WeallowExhibitorstoscanattendeebadgesatourin-personconferences.IfyouchoosetoallowanExhibitortoscanyourbadgeattheExhibitor’sboothorwhenenteringanExhibitorsessionorfunction,youaregivingusyourconsenttoprovideyourcontactdetailstothatExhibitor.OurExhibitors’useofanyinformationyouchoosetosharewiththeminthiswayisgovernedbyeachExhibitor’sPrivacyPolicy.BadgescanningisoptionalandyoumayrefusetohaveyourbadgescannedbytheExhibitor. 7.SECURITY Wehaveimplementedadministrative,technical,andphysicalsecuritymeasurestohelppreventunauthorizedaccess.Despitethesemeasures,nodatatransmissionovertheInternetcanbeentirelysecure,andwecannotguaranteeorwarrantthesecurityofanyinformationyoutransmitviaourwebsitesorapps.PleasenotethatyouareresponsibleformaintainingthesecurityofyourcredentialsusedtoaccessanyGartnerserviceoraccount,andyoumustreportsuspectedunauthorizedactivitytous. Wemakereasonableeffortstorestrictaccesstoinformationtoonlythoseemployees,contractors,andagentswhoneedsuchaccessinordertooperate,develop,improve,ordeliverourprograms,products,andservices. 8.COOKIESANDSIMILARTECHNOLOGIES Acookieisasmalltextfilewhichincludesauniqueidentifierthatissentbyawebservertothebrowseronyourcomputer,mobilephoneoranyotherinternetenableddevicewhenyouvisitanon-linesite.Cookiesandsimilartechnologiesarewidelyusedtomakewebsitesworkefficientlyandtocollectinformationaboutyouronlinepreferences. Forsimplicity,werefertoallthesetechnologiesas"cookies". Someofourwebsitepagesmaycontainelectronicimagesknownaswebbeacons(alsoknownascleargifs,tagsorpixels)thatallowustocountuserswhohavevisitedourpages.Webbeaconscollectonlylimitedinformation,e.g.acookienumber,timeanddateofapageview,andadescriptionofthepageonwhichthewebbeaconresides.Wemayalsocarrywebbeaconsplacedbythirdpartyadvertisers.Thesebeaconsdonotcarryanyinformationthatcoulddirectlyidentifyyou. Wealsoincludewebbeaconsine-mailmessagesornewsletterstotrackwhetheryouopenthemessages.Weusethisinformationtocustomizeourservicesandmeasuretheoveralleffectivenessofouronlinecontent,advertisingcampaigns,andproductsandservicesweofferthroughtheSite.Flashcookiesoperatedifferentlythanbrowsercookies,andcookiemanagementtoolsavailableinawebbrowserwillnotremoveflashcookies.Tolearnmoreabouthowtomanageflashcookies,youcanvisittheAdobewebsiteandmakechangesattheGlobalPrivacySettingsPanel. Moredetailedinformationonhowweusecookiesandotherwebtechnologiescanbefound here. 9.MISCELLANEOUS 9.1Links Weprovidelinkstootherwebsitesorresourcesthatarenotpartoftheproducts,programs,orservicesrunbyGartner.Wedonotcontrolthesewebsitesortheirprivacypractices,andanyinformationyouprovidetothesesitesissubjecttothePrivacyPoliciesofthosesitesandnotthisPolicy. 9.2ChangestothisPolicy Fromtimetotime,wemaychangeand/orupdatethisPolicy.IfthisPolicychangesinanyway,wewillpostanupdatedversiononthiswebsite.Werecommendyouregularlyreviewthiswebsitetoensurethatyouarealwaysawareofourinformationpracticesandanychangestosuch.AnychangestothisPolicywillgointoeffectonpostingtothispage. 10.CaliforniaPrivacyRights&NoticeofCollection CalifornialawrequiresustoprovideCaliforniaresidentswithadditionalinformationregardinghowwecollect,use,andshareyour“personalinformation”(asdefinedintheCaliforniaConsumerPrivacyAct(“CCPA”)). Categoriesofpersonalinformationwecollect.InSection1above,andotherwisethroughoutthisPolicy,wediscussindetailthespecificpiecesofinformationwecollectfromandaboutusers. Belowarethecategoriesofpersonalinformationwecollect:  Identifiers(suchasnameandtitle,contactdetails,andcompanyname); Internetorothernetworkordeviceactivity(suchasbrowsinghistoryorappusage);  Inferencedataaboutyou;and Otherinformationthatidentifiesorcanbereasonablyassociatedwithyou. Useofcategoriesofpersonalinformation.Wemaydisclosethecategoriesofpersonalinformationidentifiedaboveforouroperationalpurposeswheretheuseisreasonablynecessaryandproportionatetoachievetheoperationalpurposeforwhichitwascollectedorprocessed,orforanothercompatibleoperationalpurpose. SaleofPersonalInformation.TheCCPAsetsforthcertainobligationsforbusinessesthat“sell”personalinformation. Basedonthedefinitionof“sell”undertheCCPAandundercurrentregulatoryguidance,wedonotbelieveweengageinsuchactivityandhavenotengagedinsuchactivityinthepasttwelvemonths(includingthatwedonot“sell”thepersonalinformationofminorsunder16yearsofage). WedosharecertaininformationassetforthinSections1and2ofthisPolicy,andallowthirdpartiestocollectcertaininformationaboutyouractivity,forexamplethroughcookies,asexplainedinourCookiePolicy.   IndividualRights.Californialawmayprovideyouwithcertainrightsandpermityoutorequestthefollowing: Provideyouthecategoriesofpersonalinformationwehavecollectedordisclosedaboutyouinthelasttwelvemonths;thecategoriesofsourcesofsuchinformation;thebusinessorcommercialpurposeforcollectingorsellingyourpersonalinformation;andthecategoriesofthirdpartieswithwhomwesharedpersonalinformation. Provideaccesstoand/oracopyofcertaininformationweholdaboutyou. Deletecertaininformationwehaveaboutyou. Youmayhavetherighttoreceiveinformationaboutthefinancialincentivesthatweoffertoyou(ifany).Youalsohavetherighttonotbediscriminatedagainst(asprovidedforinapplicablelaw)forexercisingcertainofyourrights.Certaininformationmaybeexemptfromsuchrequestsunderapplicablelaw.Forexample,weneedcertaintypesofinformationsothatwecanprovidetheServicestoyouandforcompliancewithapplicablelaw.Ifyouaskustodeletecertaininformation,youmaynolongerbeabletoaccessorusetheServices. Ifwouldliketoexerciseanyoftheserights,please completetheformatwww.gartner.com/personaldatarequest orsendyourwrittenrequesttoDataProtectionCounsel,Americas,Gartner,1201WilsonBlvd.,Arlington,VA.Youwillberequiredtoverifyyouridentitybeforewefulfillyourrequest.Youcanalsodesignateanauthorizedagenttomakearequestonyourbehalf.Todoso,youmustprovideuswithwrittenauthorizationorapowerofattorney,signedbyyou,fortheagenttoactonyourbehalf.Youwillstillneedtoverifyyouridentitydirectlywithus. SubjecttocertainlimitsunderCaliforniaCivilCode§1798.83,Californiaresidentsmayrequestcertaininformationregardingourdisclosureofinformationtothirdpartiesfortheirdirectmarketingpurposes.Tomakesucharequest,pleasecontactusasspecifiedatthebeginningofthisPrivacyPolicy. CaliforniaOnlinePrivacyProtectionActNoticeConcerningDoNotTrackSignals DoNotTrack(“DNT”)isaprivacypreferencethatuserscansetincertainwebbrowsers.Wedonotrecognizeorrespondtobrowser-relatedDNTsignals,astheindustryiscurrentlyworkingtowardacommonapproachtorespondingtoDNT.TolearnmoreaboutDoNotTrack,pleaseclick here. 11.NEVADAPRIVACYRIGHTS NevadalawrequiresustoprovidecertainNevadaconsumerstheabilitytooptoutofthe“sale”of“personallyidentifiableinformation”assuchtermsaredefinedunderNevadalaw. Wedonotengageinsuchactivity;however,ifyouareaNevadaresidentwhohaspurchasedgoodsorservicesfromus,youmaysubmitarequesttooptoutofanypotentialfuturesalesunderNevadalawbyemailingprivacy@gartner.com.Onceverified,wewillmaintainyourrequestintheeventourpracticeschange.   HowtoContactUs Questions,commentsandrequestsregardingthisPrivacyPolicyshouldbeaddressedtoourDataProtectionOfficethroughthefollowingmeans: GlobalDataProtectionOffice LegalDepartment 56TopGallantRoad Stamford,CT06902 USA EmailAddress:[email protected]