Emotional intelligence - SlideShare

EQ Components of Emotional Quotient. Characteristics of Emotional Intelligent People How to Increase Your EQ? Importance. We'veupdatedourprivacypolicy. Clickheretoreviewthedetails. Tapheretoreviewthedetails. × Successfullyreportedthisslideshow. YourSlideShareisdownloading. × Activateyour30dayfreetrial tounlockunlimitedreading. Emotionalintelligence Report gihanaboueleish • Apr.15,2014 • 153likes • 109,121views Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 Ad Skiptonextslide Youcanskiptothenextslidein 3 NextSlideShares Youarereadingapreview. 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ContinueforFree UpcomingSlideShare YourEmotionalIntelligence Loadingin…3 × EmotionalIntelligence(EI)inLeadershipDevelopment TrainOurTroops.org EmotionalIntelligenceandWorkEngagement ScottThor EmotionalIntelligence NesmaDarwish IncreaseYourEmotionalintelligence-BasicsforBeginners JoanMullally Theroleofemotionalintelligenceineffectiveleadership AyorindeOduroye Emotionalintelligence UniversityofEngineeringandTechnologyTaxila EQLeadershipPresentationKeynoteSlides OlivierMadel-Felicite EmotionalIntelligence&TeamBuilding WorkingResources Facebook Twitter LinkedIn Size(px) Starton ShowrelatedSlideSharesatend Share Email     Topclippedslide 1of39 Ad 1of39 Ad Emotionalintelligence Apr.15,2014 • 153likes • 109,121views Report DownloadNow Download Downloadtoreadoffline Education Technology Business WhatisEmotionalIntelligence? 1.Self-awareness. 2.ManagingEmotions. 3.Motivation 4.Empathy. 05-Handlingrelationships HowToDevelopAHigherSenseOfEmotionalIntelligence? IQvs.EQ ComponentsofEmotionalQuotient. CharacteristicsofEmotionalIntelligentPeopleHowtoIncreaseYourEQ? Importance. Implementation Readmore gihanaboueleish Follow MarketingManageratICFI WhatisEmotionalIntelligence? 1.Self-awareness. 2.ManagingEmotions. 3.Motivation 4.Empathy. 05-Handlingrelationships HowToDevelopAHigherSenseOfEmotionalIntelligence? IQvs.EQ ComponentsofEmotionalQuotient. CharacteristicsofEmotionalIntelligentPeopleHowtoIncreaseYourEQ? Importance. 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DinisGuarda TheAIRush Jean-BaptisteDumont AIandMachineLearningDemystifiedbyCarolSmithatMidwestUX2017 CarolSmith 10factsaboutjobsinthefuture PewResearchCenter'sInternet&AmericanLifeProject HarrySurden-ArtificialIntelligenceandLawOverview HarrySurden Irresistiblecontentforimmovableprospects VelocityPartners HowToBuildAmazingProductsThroughCustomerFeedback ProductSchool BridgingtheGapBetweenDataScience&Engineer:BuildingHigh-PerformanceT... ryanorban Introtousercentereddesign RebeccaDestello HowtoMasterDifficultConversationsatWork–Leader’sGuide Piktochart HowtoLandthatFirstCustomer Floown Emotionalintelligence 1. WhatisEmotionalIntelligence? ›1.Self-awareness. ›2.ManagingEmotions. ›3.Motivation ›4.Empathy. ›05-Handlingrelationships HowToDevelopAHigherSenseOf EmotionalIntelligence? IQvs.EQ ComponentsofEmotionalQuotient. CharacteristicsofEmotionalIntelligent People HowtoIncreaseYourEQ? Importance. Implementation EmotionalIntelligence-Gihanaboueleish2 2. EmotionalIntelligence-Gihanaboueleish3 3. Emotionalintelligenceisaperson’s abilitytounderstandtheirownemotions, theemotionsofothers,andtoact appropriatelyusingtheseemotions. Emotionalintelligenceneverstops growing.Becausewearealways evolvingaspeople,EQissomethingthat mustbenurtured. EmotionalIntelligence-Gihanaboueleish4 4. • • EmotionalIntelligence-Gihanaboueleish5 5. EmotionalIntelligence-Gihanaboueleish6 6. 3.Motivation: usingself-controltochannel emotionstowardagoal EmotionalIntelligence-Gihanaboueleish7 7. 4.Empathy: UnderstandingTheEmotional PerspectiveOfOtherpeople EmotionalIntelligence-Gihanaboueleish8 8. 05-Handlingrelationships; usingpersonalinformationand informationaboutotherstohandle socialrelationshipsandtodevelop interpersonalskills EmotionalIntelligence-Gihanaboueleish9 9. EmotionalIntelligence-Gihanaboueleish10 10. Becomeemotionallyliterate;Labelyour feelings,ratherthanlabelingpeopleor situations.(Say“Ifeel”insteadof“I know”) Distinguishbetweenthoughtsandfeelings. Takemoreresponsibilityforyourfeelings. Useyourfeelingstohelpmakedecisions Usefeelingstosetandachievegoals EmotionalIntelligence-Gihanaboueleish 11 11. 6.Feelenergized,notangry. 7.Validateotherpeople'sfeelings. 8.Usefeelingstohelpshowrespect forothers. 9.Don'tadvise,command,control, criticize,judgeorlecturetoothers. 10.Avoidpeoplewhoinvalidate you. EmotionalIntelligence-Gihanaboueleish12 12. EmotionalIntelligence-Gihanaboueleish 13 13. IQ Measureofanindividual’spersonal informationbank Memory,vocabularyandvisualmotorskills IQissetandpeaksatage17 Remainsconstantthroughadulthood EmotionalIntelligence-Gihanaboueleish14 14. IQvs.EQ EQ Notfixed Canbeimprovedthroughoutlife IQ Establishedbymid-teens Can’tincrease Predictsonly10%–20%oflifesuccess EmotionalIntelligence-Gihanaboueleish15 15. 90%ofthesuccessofoutstanding leadersisattributabletoemotional intelligence(EQ),whichistwiceas importantthanintellectualintelligence (IQ). EmotionalIntelligence-Gihanaboueleish16 16. Intrapersonal–Self-regard,emotionalself awareness,independence,self-actualization. Interpersonal–Empathy,social responsibility,interpersonalrelationships. Adaptability–Reality-testing,flexibility, problem-solving. Stressmanagement–Stresstolerance, impulsecontrol GeneralMood–Optimism,happiness EmotionalIntelligence-Gihanaboueleish17 17. EmotionalIntelligence-Gihanaboueleish18 18. EmotionalIntelligenceMap 25Competenciesdividedinto5Dimensions Self-AwarenessEmpathy EmotionalAwarenessUnderstandOthers AccurateSelf-AssessmentDevelopingOthers Self-ConfidenceServiceOrientation SelfManagementLeveragingDiversity SelfControlPoliticalAwareness TrustworthinessSocialSkills ConscientiousnessInfluence AdaptabilityCommunication InnovationConflictManagement MotivationLeadership AchievementDriveChangeCatalyst CommitmentBuildingBonds InitiativeCollaboration&Cooperation OptimismTeamCapabilities EmotionalIntelligence-Gihanaboueleish 19 19. Intrapersonalskills(abilitytounderstandand applypersonalemotional Selfregard Emotionalselfawareness Assertiveness Independence Selfactualization EmotionalIntelligence-Gihanaboueleish20 20. Interpersonalskills(peopleskills) oStressmanagement oStresstolerance oImpulsecontrol EmotionalIntelligence-Gihanaboueleish21 21. Interpersonalskills(peopleskills) Empathy Socialresponsibility EmotionalIntelligence-Gihanaboueleish22 22. Interpersonalrelationships(abilityto establishandmaintainmutuallybeneficial relationshipsnotedfortheirintimacy. Adaptability Realitytesting Flexibility Problemsolving EmotionalIntelligence-Gihanaboueleish23 23. EmotionalIntelligence-Gihanaboueleish24 24. Knowingone’sfeelings Managingemotions&feelingsappropriately Abletomotivateself Abilitytopersistinfaceoffrustrations Abilitytocontrolimpulses&delaygratification Abilitytoempathizewithothers CapacitytoHOPE Socialcompetencies EmotionalIntelligence-Gihanaboueleish25 25. HowtoIncreaseYourEQ? Conducta“personalinventory.” Analyzethesetting&identifyskillsneeded. Enlisttrustedfriends. Focusonafewcompetencies. Practice,practice,practice. Beobservantandreflective. Don’texpectimmediateresults. Learnfromyourmistakes. Acknowledgeyoursuccesses. EmotionalIntelligence-Gihanaboueleish 26 26. EQValue Creativity StressManagement DecisionMaking RelationshipBuilding Canbeenhanced Whatelseisimportanttoyou? EmotionalIntelligence-Gihanaboueleish27 27. SelfOthers AwarenessQuadrant1 EmotionalSelf Awareness •WhoamIandwhataremy potentialareasof development. Quadrant3 SocialAwareness •HowcanItranscendmy perspectivesothatIcan understandandvalue others. ActionsQuadrant2 EmotionalSelf Control •HowcanIselfregulatemy emotionssoIcanberightand effective Quadrant4 SocialSkills •HowdoIbuildteams andcreateconstructive workrelationships. EmotionalIntelligence-Gihanaboueleish28 28. EQinAction–Groupexercise Formgroupsof4Eachmemberselectaquestion: A.Iamimpatientwithpeoplewhoaredifferent fromme:SocialAwareness B.Icanexpressmynegativefeelingswithout offendingothers:EmotionalSelfControl C.ItishardformetoaskforwhatIwant:Emotional SelfExpression D.IlikeitwhenothersrecognizethatIhavewonthe argument:SocialSkills •Yourquestionisrelatedtowhichofthe4 dimensions? •Howwouldyouanswerthequestion-verytrue, true,nottrue,notatalltrueofyou? EmotionalIntelligence-Gihanaboueleish29 29. 90%ofthesuccessofoutstanding leadersisattributabletoemotional intelligence(EQ),whichistwiceas importantthanintellectualintelligence (IQ). EmotionalIntelligence-Gihanaboueleish30 30. “Thewindsandwavesarealwaysonthe sideofthebestnavigators.”(VincentVan Gogh) EmotionalIntelligence-Gihanaboueleish 31 31. WhyisEQ so Important Overpasttwodecades childrenhavebecome more: DepressedandLonely Impulsiveanddisobedient Nervous,pronetoworryandirritable Pronetoeatingdisorders Whataresomepossible causes? Parentshavelessfree-timewiththeir children Lessrelativesinchildren’slifethesedays Bothparentsoftenwork ThereismoreTVwatchingand computergames EmotionalIntelligence-Gihanaboueleish32 32. Academicdropout Abilitytocopewithseveremedicalcondition Aggressionintheworkplace Suicideattempts Abilitytorecoverfrommentalillness EQSCORESHELPDISCRIMINATEBETWEEN: Prisonersandalocalnormativesample Successfulandunsuccessfulalcohol treatmentparticipants Therapistsandtheirclients EmotionalIntelligence-Gihanaboueleish33 33. “Don'tforgetthatlittleemotionsarethegreatcaptains ofourlives."(VincentVanGogh) EmotionalIntelligence-Gihanaboueleish 34 34. Are you on this side? Or Are youon the happy side? EmotionalIntelligence-Gihanaboueleish35 35. Don’tworryifyouareapersonwith“LOW EQ”,wehaveasolutionforyou! EmotionalIntelligence-Gihanaboueleish 36 36. Top9SuggestionsfordevelopingYourEI Becomeemotionallyliterate.Labelyourfeelings,ratherthanlabeling peopleorsituations Don’tadvise,command,control,criticize,judgeorlecturetoothers. Takemoreresponsibilityforyourfeelings. Useyourfeelingstohelpmakedecisions. Usefeelingstosetandachievegoals. Feelenergized,notangry. Usefeelingstohelpshowrespectforothers. Validateotherpeople’sfeelings,avoidpeoplewhoinvalidateyou. Distinguishbetweenthoughtsandfeelings. EmotionalIntelligence-Gihanaboueleish37 37. EmotionalIntelligenceis,thereforeanabilityto: Understandtheneedandfeelingsof oneselfandotherpeople Manageone’sownfeelings. Respondinanappropriateway 38. EmotionalIntelligence-Gihanaboueleish39 × ShareClipboard × Facebook Twitter LinkedIn Link Publicclipboardsfeaturingthisslide × Nopublicclipboardsfoundforthisslide Selectanotherclipboard × Lookslikeyou’veclippedthisslidetoalready. Createaclipboard Youjustclippedyourfirstslide! 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