What is a privacy policy? - Australian Information Commissioner

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A privacy policy is a statement that explains in simple language how an organisation or agency handles your personal information. Mainmenu Close Search Submit Home / Privacy / Yourprivacyrights Whatisaprivacypolicy? Aprivacypolicyisastatementthatexplainsinsimplelanguagehowanorganisationoragencyhandlesyourpersonalinformation.AnyorganisationoragencythePrivacyAct1988(PrivacyAct)coversmusthaveaprivacypolicy.ThePrivacyActcoversorganisationswithanannualturnovermorethan$3millionandoperatinginAustralia,andsomeotherorganisations. AnumberoffactorsgointodecidingifanorganisationoperatesinAustralia,includingiftheyhaveapresenceinAustraliaorcarryonabusinessinAustralia. Aprivacypolicymaybeprintedonpaper,availableonawebsiteordisplayedonamobiledevice’sscreen.Ifyoudon’thaveaccesstotheinternet,youcanphonetheorganisationoragencyandaskforapapercopy.WhatmustbeincludedAnorganisationoragency’sprivacypolicymusttellyou:theirnameandcontactdetails whatkindsofpersonalinformationtheycollectandstore howtheycollectpersonalinformationandwhereitisstored thereasonswhytheyneedtocollectpersonalinformation howthey’lluseanddisclosepersonalinformation howyoucanaccessyourpersonalinformation,oraskforacorrection howtolodgeacomplaintifyouthinkyourinformationhasmishandled,andhowthey’llhandleyourcomplaint iftheyarelikelytodiscloseyourinformationoutsideAustraliaand,ifpractical,whichcountriestheyarelikelytodisclosetheinformationto Ifanorganisationoragency’sprivacypolicysaysthatyourpersonalinformationislikelytobesentoverseas,ifsomethinggoeswrongthentheymaybelegallyresponsible.Aprivacypolicymayalsoincludeotherinformation.Forexample,howlongyourpersonalinformationiskeptandifitmustbescanned.IfinformationhandlingpracticeschangeAnorganisationoragencymustupdatetheirprivacypolicywhentheirinformationhandlingpracticeschange.Theymustpublicisetheupdatedprivacypolicy,forexampleontheirwebsiteandthroughemailorpostallists. Ifyoucan’tunderstandanorganisationoragency’sprivacypolicy,askthemtoexplainit Related Collectionofpersonalinformation Whenandhowyourpersonalinformationcanbecollected Useanddisclosureofpersonalinformation Whenyourpersonalinformationmaybeusedordisclosed Consenttothehandlingofpersonalinformation Definesconsentandexplainswhenit’sneeded



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