Writing a Client Meeting Thank You Email - Docket
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Say thanks: A simple “thank you for attending the event” email, “thank you letter after visit,” or “[company name] is grateful for your visit” goes a long way ... Features Templates Pricing Company Resources SignUp Login [email protected] 830MassachusettsAveSuite1500|Indianapolis,IN46204 December4,2021 WritingaClientMeetingThankYouEmail It’sanincrediblyusefulsalestool,butonethathasbecomeincreasinglyoverlookedinourmodern,digitalage.Theclientmeetingthankyouemailorfollowupemailafterbusinessphonecallisanupdatedversionofthisveryeffectivetoolandcanleavealastingimpressionontherecipient.Ifyou’reinvestedinbuildinglongterm,lastingrelationshipswithyourclientsinsteadofjustwinningonetimesales,thentheclientmeetingthankyouemailorrecapemailaftermeetingisanessentialcomponentyoujustcan’tmiss.Asimplethankyouforyourparticipationinthemeetingorthankyouforattendingtheworkshopcanmakealastingimpression.Followupemailaftermeetingsubjectlinecanbeassimpleas“thankyou”ormorecomplexandmentionthemeetingtopics,etc. 5BenefitsofWritingThankYouEmailsAfteraClientMeeting Yourclientsknowtheymatter:Whenyoutakethetimetowriteathankyouemailafteraclientmeeting,theyknowtheyarevalued.Asimple,“Thankyouforattendingthemeetingtoday,”“Thankyouforarrangingthemeeting,”or“Thankyouforattendingthemeetingyesterday”goesalongway.Yourelayaveryclearmessage–thatyourclientandtheirtimematterstoyourteam,whethertheyaremakingapurchaseornot. Youaddanothertouchpoint:Forbrandswithlongersalescyclesorwhorequiremultipletouchpointstoservice,athankyouemailallowsyouanotherwaytoconnectandremindtheclientthattheymatter.You’llmovefurtherintoyoursalesprocess,simplybybeingpoliteandattentive.Asimple,“Thankyoufortakingthetimetomeetwithme,”athankyouemailaftersalesmeetingwithclients,orathankyouletterformeetingappointmenttimeisenoughtocreateanadditionaltouchpoint.Achancetohighlightkeypoints:Yourfollowupemailneedstobemostlyaboutgratitude,butitcanalsoreinforceyoursuccess,keytakeaways,andotherimportantdetailsandleavetheclientonapositivenote.Arecapemailaftermeetingworkswellherebystartingoutwith,“Torecapourmeeting…”Discoveringhowtowriteminutesofameetingexamplecanhelpyoucoverthemostimportantpoints.Youcansearchforexamplesofhowtocomposethesetypesoffollow-upmessagessuchas“samplethankyouemailafterbusinessmeeting,”“samplethankyouletterafterbusinessmeeting,”or“samplethankyouemailaftersalesmeeting.” Anotherchancetoserve:Yournoteopensthedoorforanyotherquestionsthatmayhavecomeup–alltheclienthastodoishit“reply”toaskwhattheyneedto.Thismakesiteasierforyoutomeettheirneeds.Ameetingrecapemailsampleorthankyouemailaftersalesmeetingtemplatecanhelpyoudeterminewhattowrite,andwhattoincludeinthisversion. Saythanks:Asimple“thankyouforattendingtheevent”email,“thankyouletteraftervisit,”or“[companyname]isgratefulforyourvisit”goesalongwayandtakesjustsecondstowrite,providingyouwithalotofvalueforasmallinvestment.Considersendingathankyouforattendingthemeetingwithin24hoursforbestresults. Findouthowtoholdthemostengagingclientmeetingsformaximumcustomersatisfaction. DownloadyourcopyofourfreeeBook. DownloadeBook ThePowerofAccurateMinutes Thatmeetingwasimportant—butwasittheonlythingyoudidtoday?Doyourememberallofthepointsandallofthethingsdiscussed?Didyoureallygetthebigpicture,ordidyoucomeawaywithjustthehighlights?Yourminutesofmeetingdraftorsimplemeetingminutestemplatecanhelpyourememberallthatwasdiscussed. Thedetailsthatseemedmostimportanttoyou,orthatyourememberbestmaynotbeallthatimportanttoyourclients.Whenyoucanreviewtheminutesindetail,youcanseewhatthey’vetakenthetimetobringup,thetopicsthey’vereturnedtomultipletimesandthethingsthey’verespondedtobest.Withaccurateminutes,you’llhaveallofthedetailsyouneedtocraftacompellingthankyounoteinminutes,andbeabletospeakdirectlytoyourclient’smainconcern.Reviewacleanminutesofmeetingtemplatewithactionitemstomakesureyoucovereverythingyoushould. Keepinmindthatyoucansendactualminutesofmeetingsamplestoyourteamortotheclientifneeded.UseprofessionalminutesofmeetingformattorelaykeydetailsusingatoollikeDocket.Afreetrialisavailabletogetyoustartedtoday. OtherUsefulTipsandTrickstoEffectiveClientMeetingFollow-up Effectiveclientmeetingfollowupisallaboutaddressingthedetailstheythoughtwereimportantduringthemeetingitself.Otherfollowupstepsyoucantakeinclude: Sendingreports,directionsandothertipsthatyouofferedormentionedinthemeetingFollow-uponanyunansweredquestions.Noonecananswereveryquestion,everytime.Iftherewassomethingyouwereunabletoprovidefulldetailon,followupinthedaysafterthemeetingwiththemissinginformation.Issueaninvitation.Ifyourmeetingsmalltalkrevealedthatyourclienthasaninterestinaspecialbrand,location,teamorshow,andyourmarketingbudgetallows,extendaninvitationorasmalltokenofappreciationthathighlightstheseinterests.Somethingassimpleasabookonadiscussedtopiccangoalongwaytowardsrelationshipbuilding.Includeafollowupemailafterabusinesscall.Acallislikeamini-meetingsoemailcanbeacriticaltoolforfollowupandtocementloyalty. StartWiththeFastest,EasiestApproach Putthepowerofathankyouemailtoworkforyourbrand.Wemakeiteasytoconnectwithyourprospectsandclientsandtomakethemostofyourexperiences.You’lllovetheresults—andyourcustomerswillbedelightedwiththepersonaltouchthatyou’vegoneoutofyourwaytocreate.StartafreetrialofDockettodaydiscoverhowwecanhelpyouandwhatwecandoforyourteamandclients. AbouttheAuthor HeatherHansson HeatherisVPofProductandChiefofStaffatDocket.Sheenjoysleadingcross-functionalteamstoworktogetheronvision,strategy,andimplementingsolutionsthathelppeopleworkandlivebetter.Whensheisn’thelpingridtheworldofwastefulmeetingswithDocket,Heatherlikestorun,takeviolinlessonswithherson,andspendtimewithherfamily. RelatedContent August15,2022 EmployeesNeedEmpathyForSuccess Aspeoplefeelmoreandmorestressed,ithasbecomeevenmoreimportantthatleadersareabletocomprehendtheemotionsofothersandsympathizewiththem. 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