Site Reliability Engineering: How Google Runs Production ...

This book is a series of essays written by members and alumni of Google's Site Reliability Engineering organization. It's much more like conference proceedings ... Skiptomaincontent SiteReliabilityEngineeringandmillionsofotherbooksareavailableforAmazonKindle. Learnmore Books › Computers&Technology › Networking&CloudComputing SiteReliabilityEngineering:HowGoogleRunsProductionSystems1stEdition by JenniferPetoff(Author)›VisitAmazon'sJenniferPetoffPageFindallthebooks,readabouttheauthor,andmore.SeesearchresultsforthisauthorJenniferPetoff (Author), NiallMurphy (Author), BetsyBeyer(Author)›VisitAmazon'sBetsyBeyerPageFindallthebooks,readabouttheauthor,andmore.SeesearchresultsforthisauthorBetsyBeyer (Author), ChrisJones(Author)›VisitAmazon'sChrisJonesPageFindallthebooks,readabouttheauthor,andmore.SeesearchresultsforthisauthorChrisJones (Author) & 1 more 4.7outof5stars 768ratings #1BestSeller inNetworkDisaster&RecoveryAdministration ISBN-13:978-1491929124ISBN-10:149192912XWhyisISBNimportant?ISBNThisbar-codenumberletsyouverifythatyou'regettingexactlytherightversionoreditionofabook.The13-digitand10-digitformatsbothwork.ScananISBNwithyourphoneUsetheAmazonApptoscanISBNsandcompareprices. 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Theoverwhelmingmajorityofasoftwaresystem’slifespanisspentinuse,notindesignorimplementation.So,whydoesconventionalwisdominsistthatsoftwareengineersfocusprimarilyonthedesignanddevelopmentoflargescalecomputingsystems?Inthiscollectionofessaysandarticles,keymembersofGoogle’sSiteReliabilityTeamexplainhowandwhytheircommitmenttotheentirelifecyclehasenabledthecompanytosuccessfullybuild,deploy,monitor,andmaintainsomeofthelargestsoftwaresystemsintheworld.You’lllearntheprinciplesandpracticesthatenableGoogleengineerstomakesystemsmorescalable,reliable,andefficient—lessonsdirectlyapplicabletoyourorganization.Thisbookisdividedintofoursections:Introduction—LearnwhatsitereliabilityengineeringisandwhyitdiffersfromconventionalITindustrypracticesPrinciples—Examinethepatterns,behaviors,andareasofconcernthatinfluencetheworkofasitereliabilityengineer(SRE)Practices—UnderstandthetheoryandpracticeofanSRE’sdaytodaywork:buildingandoperatinglargedistributedcomputingsystemsManagement—ExploreGoogle'sbestpracticesfortraining,communication,andmeetingsthatyourorganizationcanuseReadmore Frequentlyboughttogether++Totalprice:Toseeourprice,addtheseitemstoyourcart.AddallthreetoCartChooseitemstobuytogether.Thisitem:SiteReliabilityEngineering:HowGoogleRunsProductionSystemsbyJenniferPetoffPaperback$26.99GetitassoonasSaturday,Jul16 FREEShippingonordersover$25shippedbyAmazonInStock.ShipsfromandsoldbyAmazon.com.TheSiteReliabilityWorkbook:PracticalWaystoImplementSREbyBetsyBeyerPaperback$31.37GetitassoonasSaturday,Jul16 FREEShippingonordersover$25shippedbyAmazonInStock.ShipsfromandsoldbyAmazon.com.SeekingSRE:ConversationsAboutRunningProductionSystemsatScalebyDavidN.Blank-EdelmanPaperback$33.99GetitassoonasSaturday,Jul16 FREEShippingonordersover$25shippedbyAmazonInStock.ShipsfromandsoldbyAmazon.com. CustomerswhoviewedthisitemalsoviewedPage1of1StartoverPage1of1PreviouspageTheSiteReliabilityWorkbook:PracticalWaystoImplementSREBetsyBeyer4.7outof5stars 300Paperback54offersfrom$11.82SoftwareEngineeringatGoogle:LessonsLearnedfromProgrammingOverTimeTitusWinters4.7outof5stars 464Paperback30offersfrom$25.00SeekingSRE:ConversationsAboutRunningProductionSystemsatScaleDavidN.Blank-Edelman4.8outof5stars 66Paperback39offersfrom$26.97DesigningData-IntensiveApplications:TheBigIdeasBehindReliable,Scalable,andMaintainableSystemsMartinKleppmann4.8outof5stars 2,919Paperback#1BestSeller  inMySQLGuides89offersfrom$24.77BuildingSecureandReliableSystems:BestPracticesforDesigning,Implementing,andMaintainingSystemsHeatherAdkins4.5outof5stars 101Paperback31offersfrom$38.23TheDevOpsHandbook:HowtoCreateWorld-ClassAgility,Reliability,&SecurityinTechnologyOrganizationsGeneKim4.7outof5stars 2,009Paperback50offersfrom$18.77Nextpage Fromthebrand Previouspage SharingtheknowledgeofexpertsO'Reilly'smissionistochangetheworldbysharingtheknowledgeofinnovators.Forover40years,we'veinspiredcompaniesandindividualstodonewthings(anddothembetter)byprovidingtheskillsandunderstandingthatarenecessaryforsuccess.Ourcustomersarehungrytobuildtheinnovationsthatpropeltheworldforward.Andwehelpthemdojustthat. YourpartnerinlearningVisittheStore Nextpage FromthePublisher Thisbookisdividedintofoursections:Introduction—LearnwhatsitereliabilityengineeringisandwhyitdiffersfromconventionalITindustrypracticesPrinciples—Examinethepatterns,behaviors,andareasofconcernthatinfluencetheworkofasitereliabilityengineer(SRE)Practices—UnderstandthetheoryandpracticeofanSRE’sday-to-daywork:buildingandoperatinglargedistributedcomputingsystemsManagement—ExploreGoogle'sbestpracticesfortraining,communication,andmeetingsthatyourorganizationcanuse HowtoReadThisBookThisbookisaseriesofessayswrittenbymembersandalumniofGoogle’sSiteReliabilityEngineeringorganization.It’smuchmorelikeconferenceproceedingsthanitislikeastandardbookbyanauthororasmallnumberofauthors.Eachchapterisintendedtobereadasapartofacoherentwhole,butagooddealcanbegainedbyreadingonwhateversubjectparticularlyinterestsyou.(Ifthereareotherarticlesthatsupportorinformthetext,wereferencethemsoyoucanfollowupaccordingly.)Youdon’tneedtoreadinanyparticularorder,thoughwe’dsuggestatleaststartingwithChapters2and3,whichdescribeGoogle’sproductionenvironmentandoutlinehowSREapproachesrisk,respectively.(Riskis,inmanyways,thekeyqualityofourprofession.)Readingcover-to-coveris,ofcourse,alsousefulandpossible;ourchaptersaregroupedthematically,intoPrinciples(PartII),Practices(PartIII),andManagement(PartIV).Eachhasasmallintroductionthathighlightswhattheindividualpiecesareabout,andreferencesotherarticlespublishedbyGoogleSREs,coveringspecifictopicsinmoredetail.Additionally,there’sacompanionwebsitementionedinthebookthathasanumberofhelpfulresources.Wehopethiswillbeatleastasusefulandinterestingtoyouasputtingittogetherwasforus.—TheEditors. Readmore Readmore SiteReliabilityEngineering TheSiteReliabilityWorkbook Explorethebook&companionworkbook HowGoogleRunsProductionSystemsPracticalWaystoImplementSRE EditorialReviewsAbouttheAuthorNiallMurphyleadstheAdsSiteReliabilityEngineeringteamatGoogleIreland.HehasbeeninvolvedintheInternetindustryforabout20years,andiscurrentlychairpersonofINEX,Ireland’speeringhub.Heistheauthororcoauthorofanumberoftechnicalpapersand/orbooks,including"IPv6NetworkAdministration"forO’Reilly,andanumberofRFCs.HeiscurrentlycowritingahistoryoftheInternetinIreland,andistheholderofdegreesinComputerScience,Mathematics,andPoetryStudies,whichissurelysomekindofmistake.HelivesinDublinwithhiswifeandtwosons.^BetsyBeyerisaTechnicalWriterforGoogleSiteReliabilityEngineeringinNYC.ShehaspreviouslywrittendocumentationforGoogleDatacentersandHardwareOperationsteams.BeforemovingtoNewYork,BetsywasalecturerontechnicalwritingatStanfordUniversity.^ChrisJonesisaSiteReliabilityEngineerforGoogleAppEngine,acloudplatform-as-a-serviceproductservingover28billionrequestsperday.BasedinSanFrancisco,hehaspreviouslybeenresponsibleforthecareandfeedingofGoogle’sadvertisingstatistics,datawarehousing,andcustomersupportsystems.Inotherlives,ChrishasworkedinacademicIT,analyzeddataforpoliticalcampaigns,andengagedinsomelightBSDkernelhacking,pickingupdegreesinComputerEngineering,Economics,andTechnologyPolicyalongtheway.He’salsoalicensedprofessionalengineer.^JenniferPetoffisaProgramManagerforGoogle’sSiteReliabilityEngineeringteamandbasedinDublin,Ireland.Shehasmanagedlargeglobalprojectsacrosswide-rangingdomainsincludingscientificresearch,engineering,humanresources,andadvertisingoperations.JenniferjoinedGoogleafterspendingeightyearsinthechemicalindustry.SheholdsaPhDinChemistryfromStanfordUniversityandaBSinChemistryandaBAinPsychologyfromtheUniversityofRochester. StartreadingSiteReliabilityEngineeringonyourKindleinunderaminute. Don'thaveaKindle?GetyourKindlehere,ordownloadaFREEKindleReadingApp. Wheretonext?Discoverourtopvirtualtours AmazonExploreBrowsenow Productdetails Publisher ‏ : ‎ O'ReillyMedia;1stedition(May10,2016)Language ‏ : ‎ EnglishPaperback ‏ : ‎ 550pagesISBN-10 ‏ : ‎ 149192912XISBN-13 ‏ : ‎ 978-1491929124ItemWeight ‏ : ‎ 2.05poundsDimensions ‏ : ‎ 7x1.12x9.19inches BestSellersRank:#23,731inBooks(SeeTop100inBooks)#1inNetworkDisaster&RecoveryAdministration#4inLinux&UNIXAdministration(Books)#6inLinuxNetworking&SystemAdministrationCustomerReviews: 4.7outof5stars 768ratings AbouttheauthorsFollowauthorstogetnewreleaseupdates,plusimprovedrecommendations.PreviouspageBetsyBeyerBriefcontentvisible,doubletaptoreadfullcontent.Fullcontentvisible,doubletaptoreadbriefcontent.BetsyisaTechnicalWriterforGoogleinNYCspecializinginSiteReliabilityEngineering.ShehaspreviouslywrittendocumentationforGoogle'sDataCenterandHardwareOperationsTeamsinMountainViewandacrossitsglobally-distributeddatacenters.BeforemovingtoNewYork,BetsywasalecturerontechnicalwritingatStanfordUniversity.Enroutetohercurrentcareer,BetsystudiedInternationalRelationsandEnglishLiterature,andholdsdegreesfromStanfordandTulane.Seemoreontheauthor'spageNiallRichardMurphyBriefcontentvisible,doubletaptoreadfullcontent.Fullcontentvisible,doubletaptoreadbriefcontent.-CurrentlyheadofAzureSREinMicrosoft-Dublin,Ireland-Twitterhttp://twitter.com/niallm-Photosathttp://www.edge-cases.photosSeemoreontheauthor'spageJenniferPetoffBriefcontentvisible,doubletaptoreadfullcontent.Fullcontentvisible,doubletaptoreadbriefcontent.JenniferPetoffisaProgramManagerforGoogle'sSiteReliabilityEngineeringteamandbasedinDublin,Ireland.Shehasmanagedlargeglobalprojectsacrosswide-rangingdomainsincludingscientificresearch,engineering,humanresources,andadvertisingoperations.JenniferjoinedGoogleafterspendingeightyearsinthechemicalindustry.SheholdsaPhDinChemistryfromStanfordUniversityandaBSinChemistryandaBAinPsychologyfromtheUniversityofRochester.Seemoreontheauthor'spageChrisJonesBriefcontentvisible,doubletaptoreadfullcontent.Fullcontentvisible,doubletaptoreadbriefcontent.Discovermoreoftheauthor’sbooks,seesimilarauthors,readauthorblogsandmoreSeemoreontheauthor'spageNextpage Customerreviews4.7outof5stars4.7outof5 768globalratings 5star 80% 4star 14% 3star 5% 2star 1% 1star 1% Howcustomerreviewsandratingswork CustomerReviews,includingProductStarRatingshelpcustomerstolearnmoreabouttheproductanddecidewhetheritistherightproductforthem. Tocalculatetheoverallstarratingandpercentagebreakdownbystar,wedon’tuseasimpleaverage.Instead,oursystemconsidersthingslikehowrecentareviewisandifthereviewerboughttheitemonAmazon.Italsoanalyzedreviewstoverifytrustworthiness. LearnmorehowcustomersreviewsworkonAmazon ViewImageGallery AmazonCustomer 1.0outof5stars Kindleeditionishorriblyformatted ReviewedintheUnitedStatesonMay3,2016 TheKindleeditionishorriblyformatted.Headings,subheadingsandcall-outsarenotvisibleassuch,butappearasnormalbodytext.Unacceptableforsuchanexpensivepublication.Additionalinformation:thisisonWindows10,withtheKindlereaderappfromtheWindowsStore.Attachedscreenshotshowshowtheauthorandeditorcredits,aswellasaquote,appearasnormalbodytextatthestartofachapter:thisproblempersiststhroughtheentirepublication,andisespeciallyannoyingforsubheadings.AllmyotherKindlebookslookfineusingthesamereaderapp. Imagesinthisreview Reviewswithimages Seeallcustomerimages Topreviews Mostrecent Topreviews TopreviewsfromtheUnitedStates Therewasaproblemfilteringreviewsrightnow.Pleasetryagainlater.EricH.4.0outof5stars Lotsofgreatinformation,butalsoalotofredundancy ReviewedintheUnitedStatesonDecember22,2018VerifiedPurchase Firstoff-it'sworthnotingthatGoogleletsyoureadthisentirebookforfreeontheirwebsite.IboughttheKindleversionanywaysbecauseIspendenoughtimeinfrontofabacklitscreenthatitseemedworthittoreadsomethingthislargeusingadevicethat'sbetteronyoureyes.UnfortunatelytheKindleversionisformattedterriblyandIwishI'dboughttheprintversioninstead.ThebookisbrokenupintoPartswhicharebrokenupintoChapterswhicharefurtherbrokenupintoheadlinedsections.TheKindleversionidentifiesthoseheadlinedsectionsaschapterswhichissomewhatuseless.Anyways,thefirstfewchaptersaren'tespeciallyusefulunlessyouworkatGoogle.Theymostlydiscusswhat'suniqueaboutGoogle'scomputinginfrastructure.Despitethis,theywereEASILYmyfavoritepartofthebookbecausethematerialissointerestingandtheirapproachissounique.Afterthat,eachchapteriswritteninawaythatitcanstandonitsownifyouaren'treadingtheentirebook,orarereadingitoutoforder.Thisisconvenientforpeoplewhowanttopickandchoosewhatpartstheywanttoread,butmeansthatpeoplewhoarereadingtheentirethingwindupgettingalotofthesameinformationmultipletimes.It'sallwrittenbydifferentpeopletoo,whichontheonehandmakesitnotquiteasrepetitive,butontheotherhandmakesithardtojustskimoverthesectionswithinfoyoualreadyhavebecauseyoudon'trecognizeitasinformationyoualreadyknowuntilyou'veprocessedit.OverallthisisafantasticbookonDevOps,SRE,andcurrenttrendsintheindustry,It'sagreatreadforanyonewhowantstoapplysome"bestpractices"totheirrole.Iwouldhoweversaythatreadingtheentirethingisoverkillformostpeopleandnotnecessarilythebestuseofyourtimeifyouhaveotherthingsyou'dliketobelearningaswell.Part1-Fascinatingread.Iimaginethiswouldbeagoodoverviewifyou'reabouttostartatGoogleandwantasneakpeekathowthingsaredone,butI'monlyspeculatingthisasanoutsider.Part2-Interestingandusefulconceptsformoderncloudcomputing.Part3-Someusefulinfoandalotofstuffthat'snotreallyuniquetoGoogleinmyexperience.Readthepartsthatyouthinkyoucouldusesomeimprovementon,skiptherest.Part4-AcondensedviewfromamanagerialperspectiveofthingsyoualreadyreadinPart3.Part5-Somecasestudies,comparisonsfromotherbusinesses,auselessrecap,andexamplesthatcouldbeusefultoshareusingthewebsiteversionofthebookifyou'retryingtoexplaintoyourteamwhatnewconceptsarebeingimplemented. Readmore 34peoplefoundthishelpful Helpful Reportabuse NathanA.5.0outof5stars NotaTextbook ReviewedintheUnitedStatesonSeptember27,2019VerifiedPurchase I'mgratefulfortheapproachNialltook,becausethisisn'tatextbookorreferencebook.It'sacollectionofstoriesandtools.Someofthestoriesareirrelevanttome.Butothersmademenod,smile,and,ultimately,learnimportantdefinitionsandtechniquesIcanapplytoourownSREpracticeatDigitalOnUs. Readmore Helpful Reportabuse GeoffLamb2.0outof5stars ShouldhavebeenMUCHlessthanthe550+pages ReviewedintheUnitedStatesonDecember30,2018VerifiedPurchase Look,IlovedthisbookwhenIfirststatedreadingthisandwasgoingtogiveit5stars.Thisbookwaswrittenbyacommitteeofauthorsanditshowed.Somuchreplicationandrepetition!Itneedsagoodeditorandtheconceptscouldbecoveredinmuchlessthan200pages.TheotherthingthatannoyedmewasthatEVERYtooltheytalkedaboutwaswrittenin-houseandhasalmostnorelevanceintherealworld.Someoneneedstowritea(shorter)'realworld'SREbook. Readmore 18peoplefoundthishelpful Helpful Reportabuse ChrisCrafford5.0outof5stars RealworldSRE ReviewedintheUnitedStatesonJanuary3,2019VerifiedPurchase ExcellentfollowuptotheoriginalSREbookfromtheteamatGooglethatfirstsharedthiswithus.ThisgetsintothetherealpracticeofwhataSREdoesandhowtodoit. Readmore Helpful Reportabuse KindleCustomer5.0outof5stars Thanks ReviewedintheUnitedStatesonDecember27,2018VerifiedPurchase I'vebeenworkingasaperformanceengineerforafewyearsnowandhavebeenheadingtowardsSREsincethebeginningwithoutknowing.ThishelpstoidentifyareasIneedtoimproveonandareaswhereI'vebeenheadingdowntherightpathalready.Italsohelpstoidentifywhyotherperformanceengineershavesaidmyobsessionwithmonitoringandincidenthandlingwasoutsideofthetraditionaldomain😁 Readmore Onepersonfoundthishelpful Helpful Reportabuse ClaudioRodriguez5.0outof5stars Greatbooktohelpsmallcompanies ReviewedintheUnitedStatesonApril20,2019VerifiedPurchase It'sworthnotingthatthereisagreatCourseracourseaboutSREfromGoogle.Itwillnotcoverasmuchasthebook,but'sitisadistilledversiontolearnthebasics.Thisbookhasalotofgreatinformation,whichIfoundinvaluableovertheyears.Oneoftheharderthingforgrowingorganizationsistokeepteamsfocused,andI'veseenthatDevOpsandSREpracticeshelptozeroinonwhatisessential.AlotofAutomationrelatedworkfeelslike'yakshaving,'whichisatermtorefertoentirelyunrelatedthingsthatdon'taddvaluetoourproduct.Fordevelopmentteams,thisfeelsveryfrustrating.WhywouldIwanttomakeascripttoautomatethis?Weonlyuseitonceayear!SREhelpstosolvethesefrustrations,tosomeextent,withpracticesthathelporganizationsunderstandwhyshouldtheycommunicate,whyshouldtheytalkaboutissues,andwhywemeasuresomethingsonsomelevelandnotothers. Readmore 7peoplefoundthishelpful Helpful Reportabuse GaryGruver5.0outof5stars Amustreadforeveryonelookingtochangehowtheydevelop,deploy,andmanageSW! ReviewedintheUnitedStatesonDecember16,2018VerifiedPurchase ThankstotheGoogleSREteamforsharingsuchvaluableinformationandperspectives!ThebestthingIhavereadinthisspaceforawhile.Ican'tbelieveIhadn'treadittillnow.Outstanding! Readmore Helpful Reportabuse SetiaL3.0outof5stars SlowBurnandOverlyGoogle ReviewedintheUnitedStatesonApril5,2020VerifiedPurchase Iknowthesecondarytitleis"HowGoogleRunsProductionSystems",buttheyseriouslywerentkiddingaboutthat.Therearechunksinthisbookthatseemtohavenotakeawaysbecausetheyareoverlyspecific.ThereswhatfeelslikeawholechapteronaquerylanguagetheyuseforBorgmon,andpagesof(atleastkindleOasissizedpages)oflogsfromthatsystem.Iendedupjustskippinghalfthechapter.ThatwasprobablythemostegregiousexampleIcanremember.Therearegoodconceptsthatcanbepickedupthroughout,butenoughtimehaspassedsincethisbookwaswrittenyoumaybeabletosavetheoverheadofparsingGooglespecificsfromgeneralconceptsviasomeblogpostsoryoutubevideos. Readmore 5peoplefoundthishelpful Helpful Reportabuse Seeallreviews Topreviewsfromothercountries dotmit3.0outof5stars Whydoesthishavesuchgreatreviews? ReviewedintheUnitedKingdomonDecember21,2020VerifiedPurchase It'shardtotellwhothisbookisaimedat.Ifyouareanon-technicalmanager,alotofthecontentisprobablytootechnical.Ifyouareafairlytechnicaloperations/supportperson,you'lllikelycomeawayfromitthinking"yeahthat'sallwellandgoodbuthowamIsupposedtogetmyentireorganisationintothiswayofthinking?"ThebooktellsanicestorybutofferslittlepracticaladviceforanyoneembarkingonaSREorDevOpsjourney,orforanyonelookingtobringitintotheirorganisation. Readmore 6peoplefoundthishelpful Reportabuse JaimieV5.0outof5stars Excellenttroveofknowledge ReviewedintheUnitedKingdomonOctober11,2016VerifiedPurchase Excellenttroveofknowledge,condensingoveradecadeofGoogle's"let'strythis...hmm...okay,howaboutlikethis...whoops,okay,newplan...wellthatseemstodoit"learningintoonefattome.Essentialforanyoneconcernedwithmorethanacoupleofracksofhardware. Readmore 6peoplefoundthishelpful Reportabuse Paul5.0outof5stars AmustreadforthosewhoareinInfrastructure ReviewedintheUnitedKingdomonFebruary10,2020VerifiedPurchase BothofthebooksintheseriesareamustreadforanyoneworkinginInfrastructure(Incnetworks).Thisisthedirectionthatinfrastructureteamsshouldbeheadingintermsofskilllevelstoo. Readmore Reportabuse AlbertoAbián5.0outof5stars Interestingreading ReviewedintheUnitedKingdomonAugust20,2018VerifiedPurchase GoodbookwithsomeexamplesabouthowGoogleengineersarerunningtheirhugeinfrastructure.Itofferssomeguidelinesandsuggestionsfrompeople/teammanagementtoautomationandgoodsoftwareengineeringpractices. Readmore Onepersonfoundthishelpful Reportabuse J.Andrews5.0outof5stars ThebookeveryinfrastructureengineerandDevOpspersonshouldread ReviewedintheUnitedKingdomonJanuary21,2018VerifiedPurchase Ifyouarenewtoinfrastructureengineeringthisbookwillinformyouastoanapproachandmodeltouseasyoustartdownthisroad.Ifyouareanexperiencedengineerthenyouwillseealotoftruthinwhatiswrittenhere.Itmaychangeyouviewpointorsolidifyanexistingone,whateverthecasethisbookisanessentialreferenceandanhonestaccountwithahugeamountofwisdom. Readmore Onepersonfoundthishelpful Reportabuse Seeallreviews Yourrecentlyvieweditemsandfeaturedrecommendations›VieworedityourbrowsinghistoryAfterviewingproductdetailpages,lookheretofindaneasywaytonavigatebacktopagesyouareinterestedin. 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