How To: Check the graphics card type and OpenGL version

Follow the instructions provided to check the type of graphics card installed on the system and the version of OpenGL running. English Deutsch Español français Português 中文 日本語 Menu Products Desktop Enterprise Online Developers Apps MoreProducts LegacyProducts KnowledgeBase Downloads OtherResources OtherResources GISDictionary SupportServicesBlog EsriCommunity ArcGISforDevelopers wiki.GIS.com EarlyAdopterProgram ArcGISIdeas EsriSupportServices ArcGISBlogs ArcGISCodeSharing ProductLifeCycles SupportOptions RequestCase StartChat ManageCases PremiumSupport PrioritySupport ContactSupport Continueintheapp Continue Stayonweb TechnicalSupport EsriSupportv5.0isnowavailablefordownload! EsriSupportv5.0isnowavailablefordownload! Seewhat'snew!. CloseandDon'tRemind Backtoresults Print Share Contentfeedbackiscurrentlyofflineformaintenance.Pleasetryagaininafewminutes. BeTheFirstToGetSupportUpdates Wanttoknowaboutthelatesttechnicalcontentandsoftwareupdates? GetNotifications IsThisContentHelpful? SearchonEsriCommunity SubmittoArcGISIdeas Backtotop HowTo:CheckthegraphicscardtypeandOpenGLversion Summary OpenGLisanindustrystandard3DgraphicsAPI.OpenGL4.1orlaterisrequiredtorunCityEngine2019.1.Formoreinformation,refertoCityEngine2019.1systemrequirements.OpenGLdriversareusuallyinstalledtogetherwiththerestofthegraphicsdriverandsupportsoftware(suchasDirectX). Procedure FollowtheinstructionsprovidedtocheckthetypeofgraphicscardinstalledonthesystemandtheversionofOpenGLrunning. Checkthegraphicscardtype(Windows): ClickStart,typedxdiag,andpressEntertoaccessadiagnostictoollistingthegraphicscardinformation.ClicktheDisplaytab. InstalltheOpenGLExtensionsViewertodeterminetheOpenGLversion(Windows,Mac,andAndroidmobiledevices). Warning: Userdiscretionisadvisedwheninstallingthird-partysoftware.Esriisnotliableforthepotentialrisksinvolved. Windows:GotoOpenGLExtensionsViewer(Windows)todownloadandinstalltheOpenGLExtensionsViewer.MacandAndroidmobiledevices:GotoOpenGLExtensionsViewer(Windows),andclicktheappropriatelinktodownloadtheOpenGLExtensionsViewerfromtheMacAppStore,iTunesStore,ortheAndroidMarket,dependingonthedeviceandoperatingsystem. TheOpenGLExtensionsViewerisafreeapplicationdesignedbyRealtechVR.TheviewerdisplaysthecurrentversionofOpenGLinstalled,andprovidestoolstotestorupdatethegraphicscarddriver. RelatedInformation OpenGLExtensionsViewer(Windows) LastPublished:3/25/2020 ArticleID:000011375 Software:ArcGISCityEngine2019.1,2019.0,2018.1,2018.0,2017.1,2017.0,2016.1,2016.0,2015.2,2015.1,2015.0,2014.1,2014.0,2013.1,2012.1,2011.2,2011.1,2010 Wanttogetnotified? IsThisContentHelpful? DownloadtheEsriSupportApponyourphonetoreceivenotificationswhennewcontentisavailableforEsriproductsyouuse DownloadtheEsriSupportApponyourphonetoreceivenotificationswhennewcontentisavailableforEsriproductsyouuse IsThisContentHelpful? Yes No Howcanwemakethisbetter?Pleaseprovideasmuchdetailaspossible. Submit ContactourSupportTeam RequestCase StartChat TranslationFeedback Howcanwemakethistranslationbetter? Submit Getnotifiedaboutlatestupdatestothistechnicalarticle? Yes No DoyouwanttoUnsubscribe? Yes No Loading