Contact Singapore Airlines Australia (Phone, Address)

Contact Singapore Airlines – Australia: Find below customer care details of Singapore Airlines in Australia. You can reach the below contact for booking a ... Airline ContactSingaporeAirlinesAustralia(Phone,Address) 39Comments 2MinsRead ShareonFacebook ShareonTwitter Pinterest LinkedIn Tumblr Email ContactSingaporeAirlines–Australia:FindbelowcustomercaredetailsofSingaporeAirlinesinAustralia.Youcanreachthebelowcontactforbookinganewticket,cancellations,refund,cheapairfares,dealsorotherservicesofSingaporeAirlines. SingaporeAirlines –Australia Phone:131011 Fax:+61292627285 Forreservationsenquiries [email protected] Forotherenquiries,customercomplaintsandcompliments [email protected] AustraliaKrisFlyerMembershipServices Phone:+61293500203 Fax:00116567898777 SouthwestPacificRegionalOffice Address Level9,233CastlereaghStreet SydneyNewSouthWales2000 PostalAddress: LockedBagA3008 SydneySouthNewSouthWales1235 Phone:+61293500100(Reception) Fax:+61292627285 AboutSingaporeAirlines Withoneoftheworld’syoungestfleet,SingaporeAirlinesisaleadingtravelbrandinSouthEastAsiaandSouthAsia,operatingfromitsmainhubatSingaporeChangiAirport.FoundedasMalayanAirwaysintheyear1947,laterchangingitsnametoSingaporeAirlinesin1972,theairlinewasin2010ranked27thonFortuneWorld’sMostAdmiredCompanies.SingaporeAirlinescurrentlyfliestoabout99destinationsin39countries.TheairlinewasthefirstintheworldtooperateaninternationalcommercialflightacrossthePacificOceanReadMore. contactsingaporeairlinesaustraliasingaporeairlinesaustraliasingaporeairlinesaustraliaphone 0 ByContentTeam Allpostsarepublishedbyourdedicatedteamofwriterswhocurate,gatherandproducerelevantcontentforpublic.LeaveafeedbackorreportinaccurateinformationusingtheCommentsformbelow. RelatedPosts ContactofairBalticcustomerservice(phone,email) August4,2022 ContactofBeijingCapitalAirlines(phone,email) July7,2022 ContactofUNIAircustomerservice(phone,email) July6,2022 39Comments EdwardGoodfellow 4yearsago Reply ImustlodgeaprotestinregardtotheverypoorfunctionalityoftheSIAwebsite.IhavespentacoupleofhourstodayandatothertimessimplytryingtoestablishthereturnbusinessairfarefromAdelaidetoSingaporewithnosuccess.Thesystemcontinuallydropsout“duetolongrunningscript”anditbecomesaveryfrustratingexercisecontinuallyreloadingone’sdata.IfinallyhadtoresorttotelephonewhichissurprisinggivenSIA’scommitmenttobeinga21stcenturyairline.Pleasefixyourwebsite.Thankyou. SangitaGupta 4yearsago Reply On25Sep,i.e.daybeforeyesterday,Ibooked3SydneyDelhireturntickets,fortravelinFeb2019viaBYOjet.Yesterday,whenIreadtheemailtheyhadsentme,itshowedareturndateof15Marchinsteadof15Feb.IstraightawayrangBYOjetandrequestedachangeofdate(within15hoursofbooking).TheyaskedmeforAU$500($260Airlinefee+$140BYOjetfee+$100faredifference)perpersonforchangeofdate,whileIamgettingawholenewreturnticketforthesamedates,forAU$750pp(screenshotattached).Thechangeofdatechargesseemoutrageous. WhenIrequestedcancellationofticket,soIcouldbuyfromsomeoneelse,theysaid,it’sanonrefundableticket,sothesamechargeswouldapply.TheyalsorefusedtoshowmetheirITlogwhereIkeyedinthedatesoftravel,claimingitisconfidential.Itseemsillogicalthattheywouldn’tletmeseeit.AndifIhaveindeedmadetheerrorofwritingthewrongdate,I’mwillingtopaythefaredifference(ifapplicable).It’snotasifI’vechangedmymind,IamaskingforachangeofdateassoonasI’vegottheemailshowingtheincorrectreturndate. IamtotallydisappointedwiththelackofconcernshownbyBYOjettowardstheircustomers.Irequestyoutostepinandpreventthemfromspoilingyourreputationtoo.Theyarecheatingcustomers,Ihavenowreadthefacebookreviewsandreviewsinotherwebsitesaswell. Kindlyhelp,itisyourairlineIhavebooked. Thanksinanticipation. jensen 4yearsago Reply Itriedtobookaflight,theresponsefromthe‘system’wasamessagethatididnothavepermissiontodoasearchontheserver.!! Inothercases,the‘system’‘comesback’with‘previousversion’offormsthathavealreadybeenfilledinandsubmitted,andasktohaveitdoneagain. Also,incaseImanagetomakealittleprogress,the‘system’‘timesout’beforeIcanfinish. ChristopherBird 4yearsago Reply DearSir/Madam, mynameisChristopherHBird—myKrisflyernumberis8110167033— IHAVEBEENBLOCKEDFROMLOGGINGONTOYOURWEBSITES—- PleaseremovethisblockIMMEDIATELYasIhavetocheckmyflightdeparturedetails—- THANKYOUANDREGARDS, CHRISTOPHERHBIRD. SubrataSengupta 4yearsago Reply IwastravellingtoMelbournefromKolkatatovisitmyson.Iamnotatthebestofmyheathandmindsetbeinglostmywifelastyear.MySonbookedtheflightthroughSingaporeAirlinesthinkingthatthiswouldbethebestconvenientflightformetotravel.HehasbookedtheflightwithWheelchairassistancefortheeaseofmytravel.youcanseethatintheItineraryattached. InKolkata(SQ517)thepersonwiththewheelchairwasaskingformoneywhichwasoutofmyexpectation–soIthoughtofmanageitonmyown.WhenIlandedinSingaporeIspecificallyaskedforthewheelchairassistancewhichIthoughttheywillpro-activelycomeandtellme.Buteventhenoneoftheflightcrewignoredmyrequest–andtheothertoldmenoistherenoonetoassist.MylayoverwasonlyforanhoursoIcouldnotaffordtowait.Isomehowabletoreachthenextflightdestinationwithairportassistance.Ispoketotheflightcrewinmynextflight(SQ207)andtheyassuredmethatIwillgettheassistancewhenIreachMelbourne.Thesameexperience–inMelbournetheytookmetoadifferentfloor-askedmetowait–andthenIwaswaitingforanhourbeforeIdecideIshouldarrangethingsonmyown. VERYAWLFULEXPERIENCE>SHAMETHATITHAPPENEDWITHSINGAPOREAIRLINES–whoclaimstobeoneofthebestserviceproviders. IknowinreplyIwillgetnothingbutaapologyandthesamething/experiencewillbehappenednexttimetoo.ButwanttobringittoyournoticehowLESSHELPFULyourteamis–speciallytoanold,not-well,assistance-seekingpassenger. PreviouslyIhaveheardaboutpassengerscomplainingthesameexperienceaboutSingaporeAirlines–butthistimeitsmyselfwhohadexperiencedit. Thankyou, GwendolineWhittaker 4yearsago Reply IbookedaAirfarethroughBYOjetAustraliaon25January2018,toflymyselfandhusbandareturntriptoWellingtonNZonthe23rdDecember2018.AsIamcurrentlynotwellIforwardedalettertoBYOjetfrommydoctorrecommendingmynotflyingtoNZduetoamedicalcondition.TheyinreplysaytheycontactedSingaporeAirlinesandemailmestatingthattheMedicalCertificateprovideddoesnotmeetSingaporeAirlineswaivercriteria.IamtotallydisgustedwithanairlinewhoIhavealwayspraisedtheirservice,totreata73yearoldwithsuchcontemptandnotreturnthe$800odddollarspaidthroughBYOjet.DisgustingtreatmentSingaporeAirlineswaytotreatSeniors. FrankVan'tWout 5yearsago Reply IbookedareturnflightMelbournetoTaipeiinpremiumeconomyonthe7thMarch2017. Onthe21thJulyIappliedforaKrisFlyermembership.IndoingsoIdiscoveredthattherewassomethingwrongwithmyflight. IrangSingaporeAirlineandtheoperatortoldmethatthetypeofplanehadchangedbetweenMelbourneandSingaporeandthisonehasnopremiumeconomy.SoIlostmypremiumeconomyseat. TheoperatorsuggestedItakeaflightatanearlierorlatertimewhichofcourseisaninconveniencetomebecauseIwillhavetocancelorbookextraroominTapei IaskedforanupgradetobusinessclassoraseatwithlegroomasItookthepremiumeconomyclassforlegroom(tallman).SherefusedunlessIpaid. IevenhadtoaskwhetherIwouldgetarefundbecausenowI’mgoingeconomyclass. Shedidnotknoworhowmuchtherefundwouldbeandtoldmesomebodywouldring. Nobodyrang. Idecidedtotakeanearlierflightonthesamedayinordertokeepmypremiumseat.BecauseoftheearlierflightInowhadan8hourstopoverfrom12midnighttill8amandthereforehadtobookanairporthotelatacostof$120. Iamverydisappointedthattheairlinedidnotseeitnecessarytoinformofthischangeofaircraft. Ididsentanemailaboutthisaffairbuttheyneverreplied. VinodTrivedi 5yearsago Reply IhavetonarrateheremybadexperienceofSingaporeAirlines. Ihadrecentlyaskedtochangetheflightdatefrom5thSept.2017to18thJune2017forPerthtoAhmedabadinSingaporeAirlinesduetomyfamilymembersicknessproblematIndiarecentlyon12.6.2017andmyTicketno.wasETKT6184925401941BookingreferenceNO.SQ/4IS22Y.IwassurprisedandshockedtoknowthatIhadtopayIndianRs.16000/-(AS$332)forthesaiddatechangealthoughIhadpaidfullformyreturnticketbookingfromAhmedabad. IamfrequentflyerhavingKrishFlyerMembershipNo.8826537369andeventhoughIhadpaidthisadditionalamountofAS$332(Rs.16000/-)whichispainfultome.IwishthatthisamountofAS$332(Rs.16000/-ofIndia)shouldberefundedbySingaporeairlinesorcreditvouchershouldbeissuedforAS$432toadjustthesametomynextflightbookingtoAustraliatoremovebadimpressionandservicesofSingaporeAirlinesifitcaresforcustomers.ThereisnomeaningtobeafrequentflyerifAirlinesdoesnotcareandgivesuchamentalaswellasheavyfinancialpain. Sue 5yearsago Reply UsingKrisFlyerpoints,webookedflightsonSilkAir/AirSingaporefromDarwin-Singapore-MaleinFebruary2017.On8May,WereceivedatextnotificationthattheDarwinleghasbenpushedback1hour.ThismeanswewillnowmissourconnectiontoMale.DespiteseveralcallstoKrisflyertorequestatransferontothe10amflighttoMaleon3July,wecontinuetobelefthanging.Idonotunderstandwhattheissueisfornotbeingabletoactionthisasapriority?Surelywhatshouldhavehappenedinthefirstplaceisanimmediate/automatictransferbyAirSingaporeontothenextmorning’sflight?OurtransfersandaccommodationinMaleareallbookedandpaidforandweweresupposedtobemeetingmyhusbandandothersoninMaleon2July.Onecustomerservicereptoldusthattheymayonlybeabletoletusknowifwecanbetransferredontothisflightafewdaysbeforeitdeparts”.Thisisridiculousandcustomerserviceatitsworst!Weplannedourtripmonthsago,itiscertainlynotourfaultthatAirSingaporehavenowchangedthedeparturetimesowearenowmissingourconnectiontoMaleon2ndJuly.AsIamwritingthis,IambackonholdtoacustomerservicerepatKrisFlyer,whohasonceagain(5thtime)saidthattheyare“checking”toseeiftheycanputusonthatflightandwillgetbacktous.PleaseunderstandandberespectfulthatthisisourholidaythatweplannedmonthsagoandwewouldappreciateitifyoucoulddotherightthingandbookusontheflighttoMalethenextday. ChristineOsborne 5yearsago Reply IFebruary2016,IbookedaflightSydneyviaSingaporetoKolkataon19thDecember.Atthetimeofbooking,IpaidinfullbutwasadvisedbyFlightCentrethatItwastooearlytorequestaseat(economy).InOctoberIwasadvisedmyticketwasreadybutshowntheseatplan,Iwasastonishedtoseethatalleconomyseatsweretakenexceptforthree.Iwasaskedtopay$65fortheonlyoneupperdeckavailablewhichwasagainsttheemergencyexitandwithnowindow.Ienquiredifmyfellowpassengerhadpaidforhisseatandwasadvisedhehadnot.NorcanIbelievethattheentireYclassonanA-380wascompletelybookedout.Whoisatfault?FlightCentretoldmetheairlinewasbutwhy,asIhadpaidupfront10monthsinadvance,wasn’tIgiventheoptiontositwhereIwantedtowhichinmycaseisalwaysattherearofanaircrafthavingbeeninabademergencylandingoncewhenstarboardenginecaughtfire. AnisulBhuiytan 6yearsago Reply Singaporeairlinedidnotshowanypolicyflexibilityforayoungmomtravellingwithatoddler.Allweaskedforistotreattheallottedhandluggageasthecheckedinluggage.Obviouslythemumcan’tcarrythetoddleraswellaspushthetwohandluggage,canshe?GroundstuffoftheSingaporeairlineSydneybranchwasunwillingtounderstand.Asiftheyneverexerciseanypolicyflexibility.Theyalwaysdo.Whenanelderlypeopletravel,theyarethefirstonetoboardtheplane;whenyoungfamilytravel,theyarethefirstonetoonboardtheplane.Why?Becausethistherightthingtodo.However,thistimethePassengerswerewithintheweightlimit,buttheydecidednottoshowanyflexibility.Doublestandard?HopethisisnotTrumpeffect! Andguesswhat,theycompletelydeniedthefactthatIcalledtheircustomerserviceandrequestedthemtoputthisrequestintothesystem!HeySingaporeairline,ifyouarereadingthispost,checkwithyoursystemandtracktheconversationIhadwithyourstuffon1stFebruary@6:37PMfor29minutes. SingaporeAir,youarenotmyairlineanymore. MoiraDavies 6yearsago Reply Wellthisisawful.Myluggagewentmissing.Itseemsimpossibletocontactanyone.Thelocalnumbersareformy‘pin’.Idonothaveone.Igoonlineagainandtryfromthatangle.IresetapinIneverhadandgothroughtheprocessonlytobetakenbacktothebeginningagain? IamfindingSingaporeserviceupanddown.IhadagoodoutboundfromLondontoSingandnotsogoodfromSingtoSydneywhereIwascrushedupinthemiddleofthe5seater.Foodwasatbestdreadfulonthisleg,coldandhorrid.Thiswaspremiumeconomy.IhadmadeaspecialrequesttositquietlyawayfromeveryoneinadvanceasIwasattendingmyMother’sfuneral.but‘no’.IdidnotsleepIcouldnotgetuptoaskforadrinkofwater/orangeaseveryonearoundmewithsleepingandIwouldhavetoclimboverthemandhencewakethemup.Iwasconsciousofthat.Thentheluggagedebarcle.MyGod.Stillnotgotanywhere.Toaddinsulttoinjuirythecabincrewareusingmyhotelfortheirstopovers. Jgoodall 6yearsago Reply Jonathan Iwasonmyreturnflightsingaporetosydneypremiumeconomy.Ihaveabadbacksoiwasdissapointedwheniwasgiven31Awhichwedgesyouupagainstacurbedsectionoffuselagesothatyouareonanangle.Thisisnotgoodenoughifyourpayingextrasothatyouhaveacomfortableflight.Ididn’t. CollynRivers 6yearsago Reply MywifeandIflewBusinessClassonSingaporeAirlines(flightSQ0221)SingaporetoSydneydirectlyafteryourYangon-Singaporewflighton18September2016.Wedidsoprimarilyduetothefive-hourstopoverinSingaporeandthatwecouldthensleepontheplane(desirableatmynow86).Ontakingourseatsweadvisedthatwedidnotneedfoodandweregoingtosleep. Wespentagesvainlyattemptingtolowertheseattotheexpectedfullyreclining.Allwecouldfindwasasemi-recliningdiagonalsituationthatleftasubstantialgapwithfeetcrammedsidewaysontoasmallhardshelf.Itwasobvioustocabinstaffthiswassobuttheydidnotadvisetherewasanyotheradjustmentnorthatitcouldonlybefullyreclinedbythem. Despiteouradvisingwedidnotrequiredinnerthecrewwokeuswhendinnerwasserved.Itwasimpossibleforthemnottohavenotedoursemi-reclining,uncomfortablepositions–buttheydidnotcommentnorassistinanyway. Iawokelaterandnotedthattwootherpassengersweresleepinginasimilarmanner. Whenawokentheattendantasked‘whydidyounotcallmelastnight–youhavetodothatifyouwantthebedtobesetupcorrectly’. Wehadnotbecausetheassociatedmaterialstatesonlythat‘BusinessClassonthenewA350-900andthe777-300ERaircraftfeaturesgreaterreclineandtwonewseatingpositions’.Thereisnomentionofafullyrecliningbedoption–letalonethatanattendanthastobeapproachedtodoitforyou. Therewasnohintofanapologyorresponsetomycommentthatsurelyitwouldbetheairlinestaff’sresponsibilitytoensurepassengercomfortbyadvisingthattheseatcanbesoadjusted–butonlybythemonrequest. Theresultwasastillsorebacktwodayslaterandawasteofthousandsofdollars.WewouldlterallyhavebeenfarmorecomfortableinPremiumeconomy. WehavetravelledSingaporeAirlinebeforewithcompletesatisfactionbutthisextraordinaryexperienceissuchthatweareunlikelytodoitagain–notleastasyourcabinstaffwastotallynon-apologetic. Chong 6yearsago Reply IcontactedtheofficehereinSydneythismorning(24July2016)forare-routeasmy9montholdboyisunwellandweareunabletotravelasperouroriginalplan.Therepresentativeonthephonewasveryunhelpful.ShegavemeaninternationalnumbertocallanddidnotofferanyhelpatalleventhoughwearelookingtoaddaflightfromSydney.Thewebsiteformanagingyourbookingisalsonotworking.ThisisverydisappointingservicefromSingaporeAirlines. Tomcheeseman 7yearsago Reply WhyamIsopissedoff,wastedmonthswaitingforsomereplyfromcustomerservicesregardingcreditcardfeesneverheardadickybirdThat’snice ButthefinalstrawwaschangingabookingthroughSingaporeby24hoursandanincreaseintransittimewouldcostme67$AUDmyoutrageatataxwhichiswhatitwascalledforstayinginSingaporemademecancelmybookingitisoutrageousthatacountrycantaxyouforentry(butthisisnottheSingaopregovernmentposition,theconsulatedenyanyknowledgeofatransittax)andpassallenquirestoSingaporeairwhospecialiseinNEVERAddressinganycomplaintEVERInterestingwayofkeepingyourcustomershappyavoidcontact StevenKose 7yearsago Reply Howthingscanchangeinlife?IhavebeenflyingwithSingaporeairlinesforthepast25yearsandIalwayshighlyrecommendedtheairlinestoallmyworkandfamilyfriends. IhaverecentlyflownfromSingaporetoBrisbaneandIamafraidtosaythatitwasnotthesameSingaporeAirlines.Itwasquitedisappointingcomparetomywonderfulpastexperiences. ThingswentfrombadtoworsewhenItrytochangea“preferredseat”fromSingaporetoIstanbulfornextJune.TheserviceIreceivedonthephonewasverypoorandthereasonsIwasprovidedwerenotlogicalatall. HereisthequestionIliketoask..IstheSingaporeAirlinesloosingtheirflairandlovelycustomerservicestheyprovidedonceuponatimeortheirsuccesscreatingacompliancywhichmayimpacttheirpreviousresultsofbeingacompetitiveandworldclassairlines?? Iamafraidiftheairlinesloosingtouchwiththeircustomers,IwillbelookingelsewhereanditappearsIwon’tbetheonlyoneunderthecircumstances. sri 7yearsago Reply IhaveregisteredwithkrisflyercardmembershipinJune.tilldatehaven’treceived.norepliestomymailsonwhenwillIreceivemymembershipcard.ButIgetpromptpromotionalcraponmyemails.Whatanawesomeservice. Janelavon 7yearsago Reply IneededtochangeflightsthatIerroneouslybookedyesterdayandgotthemostamazingservicefromtherepresentativeSandeepSapaligainIndia. Myflightswerechangedfreeofchargeandwiththegreatestofpatience.ThankyouSandeepandSingaporeair Nikkilal 7yearsago Reply Iamtravellingon21julysingaporelinesfromMelbournetoDelhiwithNZpassport. Ihaveextraluggage.sofor30kgshowmuchchargeswithoneortwopieces.ItravellotoftimewithSingaporeairlinesandotherairlinesMelbourneairporthavepackageof20to30kgssoletmeknowassoonaspossible.regardsNIKKI Namrataben 9yearsago Reply MynameisNamrataben,IflewthroughSingaporeAirlinefromBrisbanetoMumbai(India)on26/11/2012myticketnumberwas06185504181993flightno.SQ256withmytwokids. Iamtravelinginyourflightsincelastfiveyearswithallmyfamilymembers.Ineverhadproblemwithyourservicesbuton26/11/2012Ihadverybadexperiencewithyouralltypeservices.IappliedfortheassistancebecauseItraveledwithtwokidsbutnotprovided.Ilossesbaggagebyyourcargoservices.IhadwaitthreehoursonMumbaiAirportwithtwokidsuptomidnightthenafterthoughSingaporeAirlinestaffnothelpmeatall. AsperyourstaffadvisedonphoneIsentoneonlineformformylossedbaggageanddamagedbabystroller.Ihadneverrepliedyet.LateronIfoundmybaggageatMumbaiafteroneweek(halfofthingswasmissing)butwhataboutthedamagedstroller? IinformedBrisbaneairportwhenIbackedon25/01/2013,7.30pmbuttheyadvisedweneeddamagedstrollerphotographs.ThatwasveryhardforusbecauseweleftstrollertoIndiabecauseitwasn’tanypointtobringdamaged. Now,Igotthephotographsandattachedherewithformyclaims.ImayrequestthisyourlastrequirementfortheclaimandIwishwillreceiveyourpositivereplysoon. PatFerguson 10yearsago Reply Hi, I’verecentlybeendiagnosedwithsleepapneaandwillhavetouseacpapmachine.IwillbetravellingwithyoutoSthAfrica(returntoAus)andamwonderingifthereareanyrequirementstoenablemetotakemymachineontheplane.Willitbeincludedinmyhandluggageweightallowance?CanIuseitontheflight?DoIneedaletterfrommydoctor? Thanks Regards Pat paulhowitt 10yearsago Reply iflewoutonsingaporeairlinesthe12th.iwasrefusedaccesstotheflightbecausethesupervisor(nameunknown)isincompetentanddoesntknowhisjoborthelaws..hebulliedmeintobuyingaticketworth769dollarsashesaidcambodiawouldntgivemevisawithoutanexitticket..apparentlymyexitfromnaritadidnotmatter..myplantoislandhopuptonaritadidntmatter..hesaidimightormightnotgetavisa,soherefused.doesthatsoundlikeapersonwhoknowsthejob.ididntneedone.soiexpectutorefundmymoneyandsortthiswithinafewdaysasihave11daysleftincambodiaandplannottoflyonthisticket..ialsoexpectanapologyforhisrudenessandincompetence.,iaskedhimtoshowmewrittendocumentationforhisstancewhichherefused..soiguesshisopinionisntallthathappening..youcanemailmeontheaboveaddressorringthehotelandiexpectutosortthis.. AndreaGomig 10yearsago Reply IhaveaflightfromBrisbanetoLondononthe19thSeptemberwithSingaporeairlines.NowI’millwithfever,headache,earache,sorethroatandwouldneedtochangetheflight.RightnowI’minMelbourneandbecauseofmyillnessIwillprobablynotbeabletogotoBrisbaneontime. Isthereanypossibilitytochangethisflight?ItwouldbegreatifyoucouldchangeitinsteadofBrisbanetoLondononthe19thtoMelbournetoLondononthe20thSeptember. pleaseletmeknowassoonaspossibleifyoucanhelpme.Cheers,AndreaGomig rondawingett 10yearsago Reply WearetravellingtoParisnextyearwithyouforSydneyairport,Wehavealongwaytotraveltoarriveatsydneyairportandwhenwearrivewouldlikeaniceloungetorestin…..Ihavebeentoldyoursydneyloungeisverysmallandovercrowdedandfriendsaretryingtogetmetochangetoanothercarrier…IamemailingyousoIcanfindoutfirsthandaboutthisproblem.Pleaseemailwithyouranswer….. chrissmith 10yearsago Reply FlyingfromSingaporetoAdelaiderecentlyasaKrisFlyermemberandwasputnexttoanobesemaninthecentreisle.Hetookuphisseatandhalfofmineanditwastheflightfromhellwith6andahalfhoursofnonsleepfrommidnight.WillneverflySingaporeairlinesagaintoAsiaastheypacktheminanditisahorrificexperiencecominghome. Chris KevinStoodley 10yearsago Reply IbookedaflightticketfromBrisbanetoPhnomPenhreturnonthe21/05/2012 atthecostof$1428 Icheckedflightstodaythe24/05/2012andcheaperflightshavebecome$200dollarscheaper! CanIgeta$200dollarrebate,asIhaveusedthisairlinemanytimesovertheyears. J63ABD AlanHoole 10yearsago Reply OnouroutwardjourneyfromManchesteron14thFebruaryflightSQ327wasdelayedduetoiceinMunich.AsaresultwemissedourconnectiontoPerthAustralia.AtSingaporetheserviceofyourrepresentativeswasabsolutelysuperb.Theyprovideduswithataxitoandfromahotel,mealsforlunchanddinnerandcouldnothavedoneanythingmoretomakethesituationmorecomfortable.WewilldefinatelyflySingaporeAirlinesagain.Excellentserviceprovision. Alan 10yearsago Reply MywifeandIarebookedonflightSQ222on9thMarchtoManchesterandwouldliketoextendourstayinAustraliaby2days.IsitpossibletochangethereturnflighttoSunday11thandifsowhatwouldanyadministrativecostbe.Anearlyreplywouldbeappreciated Thankyou. terrysteptoe 10yearsago Reply HavingalotofproblemsusingSAwebsitetobookflights,takesalongtimethenapologisesfortechnicalproblems,isthisatemporaryproblem.Ihavebeentryingforaboutaweek BarbaraSingleton 11yearsago Reply Singaporeairlinesisknownfortheirexcellentservice,thereforeIwasshockedthatI havetopay$600tochangemyflight.Ivebeendiagnosedwithbreastcancerandcantfly inAprilthisyearandhavetopostponemytriptoOctoberandtheychargedme6oo dollarsfotthat,abigdissapointment! David 11yearsago Reply Thisisacompliment,IrecentlyhadaflighthiccupinManila,IwasflyingwithanAustralianbasedcompany.ThecompanythatIwasusinghadnopresenceattheairportandIwasessentialystranded.InadegreeofdesparationIwentintoSingaporeAirlinesofficeandaskedforassistance. MishelPalomareshadnorequiremrnttodosobutdidassistmewheniwasintrouble. IwouldliketothankyourcompanyforthatassistanceandexpressmygratitudetoMishel.WhilstIamnotahugeflyeriwillinfuturealwaysflywithSingaporeAirlines. KindestRegards LynThompson 11yearsago Reply Ihavejustreaffirmedseatingdetailsandmustsayyourconsultant/staffmember,Lance,wasveryhelpful.IhadcalledinDecemberandwastoldIwouldreceiveanemailtoconfirmmyhusbandandIwouldbesittingtogetherastherewasachangetoourpreferredseatingandtimesforourflights.Ididnotreceiveanyemails.SothanksagainLanceforclearingthisupforus.Cheers,Lyn Jaswanti 11yearsago Reply WearetravelinginyourairlinesinMarch2012.wewanttobreakjourneyinSingaporeforafewdaysbeforewecontinueouronwardjourneytoBangalore,India.weneedtoknowwhatisthecost-differenceinfareifwebreakourtraveling.wealsohavetoapplyforvisafor3days.howdowegoabout?WeholdIndianpassports.isvisagivenonarrivalifit’sonlyfor3days? Iwillappreciateareplyasap. Thankyou Jaswanti Scott 11yearsago Reply Youshouldemail[email protected]orcall131011,stafftherewillhelpyou! ChintanuSarmah 11yearsago Reply Hi, IamunabletoupdatemynewcontactdetailsinmyKrisflyerwebaccount–Ican’tfindanyupdate-buttontosavethechangesofaddressonthewebpage. Couldyoupleaseadvice. Thankyou. regards, Chintanu Scott 11yearsago Reply KrisFlyer’sAustraliancontactnumberis0293500203,pleasecallthisnumberwithanyenquiries! MrDavidBond 11yearsago Reply OurDaughterandherHusbandaremovingtoMelbourneAustraliainthenexttwo/threemonthsandwehavebeenadvisedtoflywithyou.Wehaveflownwithyoubeforeandwereverysatisfiedwithyourairline.Weareintendingtovisitthematleastonceayearsocanyouadviseusandkeepusuptodateastothebestwayofkeepingusawareofwhatisonoffer.Weareretiredandcandepartatanyday/time CCC-Sam 11yearsago Reply David,withoutquestiongoforSingaporeAirlines..itisthebest..theircrewandteamofferthebestservice… WriteACommentCancelReply Savemyname,email,andwebsiteinthisbrowserforthenexttimeIcomment. 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