How Can You Fix Videos Not Playing in Firefox

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Part 2: How to Fix Firefox Not Playing Videos Online · Solution 1: Disable Hardware Accelerations · Solution 2: Updating Firefox · Solution 3: Clear Cache and ... Home > VideoRepair > HowtoFixVideosNotPlayinginFirefox? HowtoFixVideosNotPlayinginFirefox? EleanorReed "CananyonehelpmewithmyFirefoxbrowser,please?BecauseI'vetriedeverythingandIhonestlycangetanyvideostoplayonit.What'supandhowdoIsolveit?" ThereareasmanyusersofMozillaFirefoxasthereareofGoogleChrome,butbothwebbrowsersaresusceptibletoerrorsthathampertheirefficiency.Fortunately,thereareseveralwaysyoucanfixtheseproblems,andyou'llseethemalltoday. Part1:DifferentErrorsShowingFirefoxWon'tPlayVideos MozillaFirefoxisaveryutilitarianwebbrowserbutusersaroundtheworldhaveattestedtohowerrorscanplaqueit.Theseerrorsdisruptvideoplaybackorevenoutrightpreventthevideosfromplaying.Whythishappensisnotsomethingthatcanbeansweredinasinglesentence,solistedoutbelowisadetailedexplanationoftheseproblemswhichuserslikeyoumayhaveexperiencedatonetimeoranother. VideoFileCannotBePlayed(Error102630) Thiserroroccursbecausetheuserhasacorruptedcodecinstalledononeofhisdevices.ThecodecwasinterferingwithacertainwebsiteandthatpreventedFirefoxfromplayingvideosonthatparticularwebsite.Suchanerrorcanbecausedbycorruptapps,browsers,andeventhedeviceitself. Error500 ThistypeoferrormostlyoccursinstreamingservicessuchasYouTube,Netflix,Hulu,AmazonPrime,etc.Ithappensbecauseofsomeinternalissuesthebrowsersuffers.Hence,youwillfindYouTubevideosunabletoplayinyourFirefoxbrowser;thesameappliestootherstreamingservices. TheVideoisUnavailableError WhenavideoisdeletedfromitsoriginalYouTube,youwillneitherseenorbeabletoplaythatparticularvideo.Sometimes,videosaredeletedforbeingoffensiveorforviolatingtheplatform'stermsandconditions.Thiserrorismorecommonincloudstorageserviceswheretheoriginalownerofafilehasintentionallyoraccidentallydeleteditwithouttransferringownershiptoanotheruser. ConnectiontoServerLostError Thiserroroccurswhenadevice'sconnectiontotheinternetisseveredorinterrupted.Itcouldalsobethatthevideoisnotonitsmainserver.Alwaysensureyouconnectyourdevicestoastablenetwork. AnUnknownErrorOccurred Similartotheconnectiontoserverlosterrorabove,anunknownerrorhappenswhenthedevice'sinternetconnectionislostorifthevideoisremovedfromtheserverallwhileyouplayingthevideo. Part2:HowtoFixFirefoxNotPlayingVideosOnline AsafrequentFirefoxuser,you'reprobablynostrangertostreamingproblems,beitfromYouTubeoranyotherwebsite.AlthoughyouarefrustratedbyyourFirefoxbrowsernotplayingvideos,thereisnoreasontopanicjustyet.Youcanutilizeseveralsolutionstotheproblem.Herearesomepossiblesolutionsforfixingthenotplayingvideosonlineproblem: Solution1:DisableHardwareAccelerations Thefirstthingtodoistosaveallyourworkaswellasbookmarkyourvitaltabs.Thesolutionentailsrestartingthebrowser,meaningyouloseallyourunsavedworkandtabs.TheHardwareAccelerationisausefulfeatureinFirefoxbutitcanbeslightlybuggytoo,sodisablingitisthesolutiontotheproblem.FollowthefollowingstepstodisableHardwareAccelerationinFirefoxBrowser: Step1:LaunchFirefoxBrowser Step2:Clickonthethreeshorthorizontalbarbuttononthetop-leftsideofthescreen. Step3:Fromthedrop-downmenu,gotoOptions Step4:SelectGeneralandgotothePerformancesection Step5:GoaheadanduncheckUserecommendedperformancesettingsbox. Step6:Also,uncheckUsehardwareaccelerationwhenavailable YoushouldknowthattheUsehardwareaccelerationwhenavailablecheckboxonlyappearsafteruncheckingtheUserecommendedperformancesettingscheckbox.ThenextthingtodoistojustrestartyourFirefoxBrowser. Solution2:UpdatingFirefox Thesolutionisaseasyasitsounds.Peopletendtoforgetorjustdonotcaremuch-aboutupdatingsoftwareorapplicationsontheirdevices.Aslongasthesoftwareorapplicationisperformingwell,theyjustleaveitbe,andthat'swrong. Itisgoodtokeepthesoftwareandapplicationsyouusedailyup-to-date.ItcouldbethereasonwhyFirefoxcannotplaycertainvideosonline.How?Well,thelatestvideoformatmightnotbesupportedbythecurrentFirefoxbrowserandvice-versa.FollowthestepstoupdateyourFirefoxBrowser: Step1:LaunchFirefoxBrowser. Step2:Clickonthethreeshorthorizontalbarbuttononthetopleftsideofthescreen. Step3:Fromthedrop-downmenugoestoHelp. Step4:FindandselectAboutFirefox. ThenjustwaitpatientlyforFirefoxtocheckforupdatesanddownloadthelatestversionautomatically.Oncetheupdateisdone,awindowwillpopupandnotifyyou.YoucanthenclickonRestarttoUpdate. Solution3:ClearCacheandCookiesinFirefoxBrowser Anotherwayyettogoaboutfixingthevideosnotplayingisbyclearingthecacheandcookiesofthebrowser.Canyourecallanyinstancewhereyouvisitedawebsiteandasmallwindowpopsup,askingyoutoacceptandsavethewebsite'scookiestoaccessthesite?Well,sometimesthesestoredcookiesmightbewhat'spreventingFirefoxfromplayingthevideoonline.Followthesestepstoclearyourcacheandcookies: Step1:LaunchFirefoxBrowser. Step2:Clickonthethreeshorthorizontalbarbuttonsonthetop-leftsideofthescreen. Step3:GotoOptions Step4:Fromtheleftsidebar,gotoPrivacyandSecurity. Step5:ScrolldownandthereyouwillfindtheCookiesandSiteDatasection. Step6:ClickonClearData. Step7:CheckbothCookiesandSiteDataandCachedWebContentandthenclickonClear. Lastly,giveitaminutetosuccessfullyclearallcacheandcookiesdata,thenyoushouldrestarttheBrowser. Solution4:DisableAdd-ons Asmentionedearlier,MozillaFirefoxhasawiderangeofextensionswhichiswhymanypeoplepreferusingthebrowsertootherwebbrowsers.Conversely-although,notalways-itisthosesameextensionsthatinterferewithsomewebsitesandpreventthebrowserfromworkingthewayitshould.Disablingyourextensionsmaysolvethevideosnotplayingonlineissues.Followthesestepstohaveyourextensionsdisabled. Step1:LaunchFirefoxBrowser. Step2:Clickonthethreeshorthorizontalbarbuttonsonthetop-leftsideofthescreen. Step3:SelectAdd-onsfromthelist. Step4:Fromtheleftsidebar,clickonExtensions. Step5:ClickonthethreedotsbesideeachextensionandthenonDisable. ThereisnoneedtorestartthebrowserafterdisablingFirefoxextensions,soonlydothatifyoufeellikeit.Also,youcouldsimplyhitCTRL+SHIFT+AinFirefoxtogettotheAdd-onslist. Solution5:EnableAutoplay Sometimes,thevideoplaybackprobleminFirefoxisspecifictocertainsites.Videosfromadifferentwebsitewillplayjustfineinthewebbrowserbuttheywon'tplayinothers.It'salsopossiblethatFirefoxisblockinganymediawithsoundfromplayingautomatically.Toavoidsuchissues,tryenablingAutoplayfromthebrowser.ButyouhavetovisitthesaidwebsitetoenableAutoplay. Step1:Clickonthepadlockbesidethewebsite'sURLandthenthearrowbutton. Step2:SelecttheMoreInformationbutton. Step3:Fromthemenubar,clickonthePermissionstab. Step4:Fromthelistofpermissions,findAutoplayanduncheckUserDefault. Step5:SelecttheAllowVideoandAudiooptioninsteadandrestartthebrowser. Solution6:RefreshtheFirefoxBrowser RefreshingFirefoxisrestoringittoitsdefaultsettings.Preferencesgetresetandallyourcustomizations,suchasthemesandaddedextensions,willbelost.FollowthesestepstorefreshyourFirefoxBrowser. Step1:LaunchFirefoxBrowser. Step2:Clickonthethreeshorthorizontalbarbuttononthetopleftsideofthescreen. Step3:ClickonHelpandthentheTroubleshootingInformation. Step4:ClickonRefreshFirefoxandasecondtimetoconfirmyourdecision. Solution7:FlashPlugins SomewebsitesusetheFlashPluginforembeddedaudioandvideo.Firefoxbrowserneedsaflashplayertostreamandviewmultimedia.AmissingFlashPluginspromptsamessagenotifyingyouthatyouneedtoneedaplugininstalledonyourdevicetodisplaythiscontent.Thepluginmightevenalreadybeinstalledonyourdevicebutitisnotenabled.YoucanverifyifitisenabledinAdd-onsManagerbydoingthis. LaunchFirefoxBrowser. Clickonthethreeshorthorizontalbarbuttonsonthetop-leftsideofthescreen. GotoAdd-ons,clickonPlugins,andreviewthelist. ChoosetheFlashPlugintoenable,clickonNeverActivate,andfromthedrop-downmenu,selectAsktoActivate. WhenyouseeRunAdobeFlashonwebpageswheretheFlashPluginissupposedtobedisplayed,clicktheiconRunAdobeFlashPlayerintheaddressbarandthenonAllowtoactivatetheplugin. Solution8:ReviewsomeFirefoxSettings YoucanchecktoconfirmsomeFirefoxsettingsifyoustillcannotplayvideosinthebrowser.SettingsliketheFirefoxcookies,history,andpop-upswindowsneedtobesetcorrectly. Cookies: ClickonthethreeshorthorizontalbarbuttononthetopleftsideofthescreenandselectOptions. GotoPrivacyandSecurityandselectCookiesandSiteData. EnsurethecookiesareenabledandthesaidsiteisnotblockedintheExceptionList. History: ClickonthethreeshorthorizontalbarbuttononthetopleftsideofthescreenandselectOptions. GotoPrivacyandSecurityandthentheHistorysection. VerifyifFirefoxissettoRememberhistory.Ifitisnot,setit. Pop-upwindows: ClickonthethreeshorthorizontalbarbuttononthetopleftsideofthescreenandselectOptions. GotoPrivacyandSecurityandthenthePermissionssection. AllowthewebsiteasanexceptiontotheBlockpop-upwindowspart. Solutions9:CheckComputer'sAudioDevice Firefox'svideoproblemsmayalsobearesultofhardwareproblems.Sometimes,itisyourcomputerthat'scausingtheproblemandnotthewebbrowser.Checkifthesoundismutedornotinthevolumecontrol.Also,makesureallconnectedaudiodevicesareturnedonandthecablesproperlyconnectedi.e.ifyouareusingsome. Part3:HowtoRepairNotPlayingVideosonComputer Youarenotaloneifyoufindyourselfunabletoplayvideosstoredonyourcomputer.Alotofpeopleexperiencethesameissue.WondershareRepairitVideoRepairisaprofessionaltoolusedbymanyfortherepairofcorruptedvideosacrossdifferentoperatingsystems.ThesoftwaresupportsallthemajorvideoformatssuchasMOV,M2TS,MP4,3GP,FLV,MTS,andAVI. TryItFree TryItFree WondershareRepairitiscapableofrecoveringdamagedfilesfromexternaldrives,cloudstorageunits,videosonthecomputer'sharddisk,etc.Whetheritisasyncingproblemorafrozenvideo,WondershareRepairitcanhaveitworkingproperlyagain. WondershareRepairitvideorepairprocesshastwomodesofvideorepair-theQuickrepairmodeandtheAdvancedrepairmode. FollowthesestepstorepairadamagedorcorruptedvideofileusingtheQuickvideorepairmode: Step1:AddtheCorruptedorDamagedVideoFile Firstoff,launchthesoftwareandaddthecorruptedvideotothehomescreen.Toaddavideo,youcanjustdraganddropthevideofileontothesoftware'swindow.Or,youcanclickonAddandthenselectthevideofromitslocationonyourharddrive. Step2:RepairtheCorruptedVideos Whenthecorruptedvideohasbeensuccessfullyadded,clickontheRepairbutton.WithWondershareRepairit,youcanaddanyvideofileofanysize.Anewwindowwillopenoncethevideohasbeenrepaired.Youcanpreviewthevideorighttherefromthesoftware'sinterface.YoucanalsoforgothatandclickOktosavethevideoinstead. Step3:PreviewtheRepairedVideo Ifyouwanttopreviewthevideoonceit'srepaired,clickthetinyPlaybuttonontheinterfaceyou'recurrentlyon.airisdone.Finally,goaheadandsavethevideoinanylocationyouseefitonyourcomputer.Butsavethevideoinadifferentlocationfromwhereitwasbeforetoavoidoverwritingtheoriginaloneandcausingissues. Step4:AdvancedVideoRepair ThisisthesecondmodeoftheWondershareRepairit.ItisoptionalandcanbeusediftheQuickvideorepairmodefailstorepairthecorruptedvideo.Buttodothis,you'llhavetoaddasamplevideothat'sthesameformatasthecorruptedvideo.Thesamplevideomusthavealsobeenandshotorrecordedwiththesamedeviceorcomefromthesamesource. Tousethismode,clickonPreviewfailed?TryAdvancedRepair.Itwillopenupanewwindowwhereyou'llseeafoldericon.Clicktofindthesamplevideoanduploadittothesoftware. ClickonRepair,thendecidewhetheryouwanttosavethevideotoberepairedorwhetheryou'llopttojustproceedwiththeAdvancedRepairinstead.ClickYesorNoandproceed. Step5:SavetheRepairedVideo Forthelaststeps,you'llclickSave,thenchoosealocationwhereWondershareRepairitwillsavetherepairedfile.Justmakesureyouputitinadifferentlocationthanwherethedamagedvideoisalsosaved,lestyoucorruptthevideoagain. Here'satip:Savethefiletoalocationonyoursystemwhereyouhaveenoughspacetospare.Thenyou'lljustclickonRecoverandthevideowillbesavedinthelocationyouspecified. Onelastthing:youcanalsocreateanewfolderbyclickingonNewFolderbeforeyouclicktheRecoverbutton.Thevideofilewillthusbesavedinthatfolderinstead. Part4:HowtoPreventVideosNotPlayinginFirefox MozillaFirefox'seaseofuseanditswiderangeofextensionshavemadeitafavoriteamongusers.ItisaverypopularwebbrowserthatcangiveGoogleChrome,MicrosoftEdge,andInternetExplorerarunfortheirmoney.But,sometimes,Firefoxstillhassomedifficultiesplayingvideosontheinternet,justlikealltheotherbrowsersdo.Herearesomeworkabletipstohelpyouavoidsuchchallenges. Attimes,Firefoxblocksmediawithsoundfromplaying.EnablingAutoplayonthewebsitesyoufrequentwillhelpyouescapethisproblem. ReviewyourFirefoxBrowsersettingsfromtimetotimejusttomakesureeverythingisinorderandthewayitissupposedtobe. AlwaystrytoupdateFirefoxtoitslatestversionastheycomewithsolutionstoproblemsyouarenotevenawareof. Onlyusetheextensionsyouneed.Someofthemmaybethecauseofthevideosbeingunabletoplay. Clearthecacheandcookiesofyourbrowserregularlytoavoidunnecessaryheadaches. ClosingWords Nowadays,videosplayacrucialroleinourlives.Itmakesupsomepeople'sentirelivelihoodandasourceofeducationalmaterialtoothers.Itbecomesfrustratingwhenonecannotplayvideosfromacertainwebsiteornoneatall.Thesolutionsprovidedinthisarticleshouldcomeinhandywheneveryouexperiencesuchanissue. ButifyoufacesimilarsituationsonChromeorInternetExplorer,trysolutionshere-FixVideosNotPlayingonChromeor6SolutionstoInternetExplorerNotPlayingVideos. TryItFree TryItFree EleanorReed HotArticles VideoRepair HowtoConvertMOV,WEBM,MKV,GIF,3GP,FLV&AVItoMP4 MP4RepairTool:HowtoRepairCorruptedMP4VideoFile HowtoFixBlackScreenWhenPlayingVideosonWindows10/11 VideoFileCannotBePlayed?FixDifferentVideoErrorCodes Solutionsto"ErrorLoadingMediaFileCouldNotBePlayed" PhotoRepair HowtoFixBlurryPicturesonFacebook? 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