Asiana Airlines - Wikipedia

Asiana Airlines Inc. (Korean: 아시아나항공; Hanja: 아시아나航空; RR: Asiana Hanggong KRX: 020560) is a South Korean airline headquartered in Seoul. AsianaAirlines FromWikipedia,thefreeencyclopedia Jumptonavigation Jumptosearch SouthKoreanAirline NottobeconfusedwithAsianAirlines,AsiaAirways,orAirAsia. AsianaAirlines아시아나항공 IATA ICAO Callsign OZ AAR ASIANA Founded17 February1988;34yearsago (1988-02-17)(asSeoulAirlines)Commencedoperations23 December1988;33yearsago (1988-12-23)Hubs GimpoInternationalAirport IncheonInternationalAirport Focuscities GimhaeInternationalAirport JejuInternationalAirport Frequent-flyerprogramAsianaClubAllianceStarAllianceSubsidiaries AirBusan AirSeoul AsianaAirport AsianaCargo AsianaIDT AsianaSabre KumhoResort Fleetsize78Destinations90(inc.cargo)Parentcompany KumhoAsianaGroup KoreaDevelopmentBank Traded asKRX:020560HeadquartersOsoe-dong,Gangseo-gu,Seoul,SouthKoreaKeypeopleHanChang-soo(PresidentandCEO)RevenueKRW5,552billion(2015)[1]Employees10,380(2015)Websitewww.flyasiana.com AsianaAirlinesHangul아시아나항공Hanja아시아나航空RevisedRomanizationAsianaHanggongMcCune–ReischauerAsianaHanggong AsianaAirlinesInc.(Korean: 아시아나항공;Hanja: 아시아나航空;RR: AsianaHanggongKRX:020560)isaSouthKoreanairlineheadquarteredinSeoul.[2]In2019,itaccountedfor25%ofSouthKorea'sinternationalaviationmarketand20%ofitsdomesticmarket.[3]ItmaintainsitsinternationalhubatSeoul'sIncheonInternationalAirport,GimhaeInternationalAirportinBusananditsdomestichubsatGimpoInternationalAirport,alsoinSeoul. AsamemberofStarAlliance,itoperates90internationalpassenger,14domesticpassenger,and27cargoroutesthroughoutAsia,Europe,NorthAmerica,andOceania.[4]AsofDecember2014,thecompanyemployed10,183people.MostofAsiana'spilots,groundstaff,andflightattendantsarebasedinSeoul.AsianaAirlinesisthelargestshareholderinAirBusan,alow-costregionalcarrierjointventurewithBusanMetropolitanCity.Theairlinealsoholds100%shareofAirSeoul,asubsidiaryanditsownlow-costcarrier. Contents 1History 1.1Founding 1.2Beginningregularservice 1.3ExpansionasglobalcarrierandjoiningStarAlliance 1.4Newcorporateidentity 1.5Notableachievements 1.6Financialcrisis 1.7MergerandacquisitionbyKoreanAir 2Corporateaffairs 3Destinations 3.1Codeshareagreements 4Fleet 4.1Currentfleet 4.2Retiredfleet 5In-flightservices 6Frequent-flyerprogram 6.1Partners 7Marketing 8Accidentsandincidents 9Seealso 10References 11Externallinks History[edit] Founding[edit] KoreanAir,whichwasacquiredbyHanjinTransportationin1969,hadamonopolyontheSouthKoreanairlineindustryuntiltheestablishmentofAsianain1988.[5]Asiana'sformationdidnotcomeaboutasapolicyinitiativefavoringliberalizedmarketconditions,butratherbecauseofpressurefromotherchaebolsandintereststhatwantedtocompete.[6]ItwasformedbytheKumhoAsianaGroup(formerlyKumhoGroup)andwasoriginallyknownasSeoulAirInternational.Asianawasestablishedon17February1988andstartedoperationsinDecember1988withflightstoBusan.Asof2007,theairlinewasownedbyprivateinvestors(30.53%),KumhoIndustrial(29.51%),KumhoPetrochemical(15.05%),foreigninvestors(11.9%),KoreaDevelopmentBank(7.18%),andothers(5.83%).[7] AsianaBoeing767-300formerliveryinBeijingCapitalInternationalAirport Beginningregularservice[edit] AsianabeganoperationsinDecember1988,usingBoeing737Classicaircraft,withflightstoBusanandGwangju.In1989,AsianabeganregularservicestoJejuCity,Gwangju,andDaegu,andlaterthesameyear,beganinternationalcharteredflightstoSendaiinJapan.In1990,Asianabeganitsfirstscheduledinternationalservices,totheJapanesecitiesofTokyo,Nagoya,Sendai,andFukuoka.Inthesameyear,AsianahadnineBoeing747-400s,20Boeing767-300s,andeightBoeing737-400s.Inearly1991,AsianabeganservicestoBangkok,Singapore,HongKong,andTaipei.TranspacificflightstoLosAngelesbeganinDecember1991withaBoeing747-400Combi.ServicestoVienna,Brussels,andHonolulubeganinthemid-1990s.In1993,AsianabeganservicestoHoChiMinhCityinVietnam.[8] ExpansionasglobalcarrierandjoiningStarAlliance[edit] ABoeing747-400intheformerlivery,departingLosAngeles AsianaAirlineshasrapidlyexpandedsinceitsestablishmentin1988tobecomeamid-sizedglobalcarrierwithacurrentfleetof85aircraft.InDecember1998,theairlineoperatedanaircraftonbehalfofthepresidentofSouthKoreaforthefirsttime.[9]TheairlinewaslistedinKOSDAQInDecember1999.On28January2003,theairlinebecameafullStarAlliancemember,expandingitsworldwidenetworkandglobalbrand.In2004,theairlineaddedAirbusA330sandtheBoeing777-200ERstoitsfleet,andexpandeditsroutesintomainlandChina.Currently,itprovidesinternationalservicesto71citiesin23countrieson91routesanddomesticservicesto12citieson14routes.Italsoprovidesinternationalcargoservicesto29citiesin14countrieson28routesbyAsianaCargo,theairline'sfreightdivision.In2012,theairlinehadnetsalesofUS$5.3billion.[10] Newcorporateidentity[edit] InFebruary2006,AsianaAirlinesmodernizeditscorporateidentityforunificationwiththoseofotherdivisionsofitsparentcompanytheKumhoAsianaGroup.Thenamesofthetravelclasseshavechangedfromfirst,business,andeconomyclassestofirst,business,andtravelclasses,respectively,andthecolorsofthetravelclasseshavechangedtoyellow,blue,andredforfirst,business,andtravel,respectively.Newuniformswerealsocreatedforthecrew.[11] Notableachievements[edit] Asianabegantofocusonbeinganenvironmentallyfriendlycompanyinthemid-1990s,leadingtodecisionssuchascompletelybanningin-flightsmokingandcigarettesalesin1995.[12]Thecompanywasawardedfirst-in-classcertificationbytheInternationalOrganizationforStandardization(ISO)formeetingthecriteriaforISO14001in1996.[12]In2001,AsianaAirlineswasrecognizedforbeingthe"firstenvironmentallyfriendlycompanywithintheserviceindustry"bytheSouthKoreanMinistryofEnvironment.[12]SomeofAsiana'sotherenvironmentallymindedprogramsincludeanemissionsmeasurementandreductionsystem;reducingpollutionfromgroundfacilities;andpartneringwiththeRainforestAllianceforcoffeeservedonboard.[12] AirlineoftheYearAwards: In2009,AirTransportWorldawardedAsianaitsAirlineoftheYearaward,acovetedandoneofthemosthonorableawardsintheairlineindustry.[13] In2010,AsianaAirlineswasnamedAirlineoftheYearbySkytraxatthe2010WorldAirlineAwards.[14] In2011,GlobalTravellerawardedtheairline2011AirlineoftheYearandthetopairlinerinsixothercategories. In2012,BusinessTravellerawardedtheairline2012BestOverallAirlineintheWorld. Withtheseachievementsattainedoverfourconsecutiveyears,AsianaAirlinesisrecognisedasaGoldenGrandSlamAirline,thefirstairlinetoachievethis.Apartfromthisprestigioustitle,thecompanyhasreceivedtheBestAirlineforOnboardServiceandFlightAttendantsforeightconsecutiveyears,amongotherawards.AsianaAirlinesisratedasa"5-Star"airlinebySkytrax.[15] Financialcrisis[edit] AirbusA350-900inthecurrentAsianalivery,2018 InApril2019,AsianaAirlinesparentcompany,KumhoAsianaGroupannouncedtheirplantosellAsianaAirlinesasasolutiontoitsfinancialcrisis.[16] ThesaleofAsianaAirlinesbeganinJuly2019.[17]InJune2019,AekyungGroup,theparentcompanyofKoreanlow-costcarrierJejuAir,wasconsideredasastrongcandidatetotakeover.[18]KoreanAir'sparentcompany,HanjinGroup,andSKGroupalsoconsideredpurchasing.[19] AsianaAirlinesdiscontinuedunprofitableroutesthroughoutJuly2019toOctober2019,includingSeoul–IncheontoChicago–O'Hare,Delhi,KhabarovskandSakhalinsk.[20][21][22] On25July2019,KumhoAsianaGroup,theparentcompanyofAsianaAirlines,officiallyannounceditsintentiontosellAsianaAirlinesforanestimatedpriceof1.5to2.0trillionwon(US$1.26to1.68billion).[23]AsianaAirlinesincludessubsidiariesAirBusan,AirSeoul,AsianaIDTandothersubsidiarycompanies.[24]AeKyeongGroup,theparentcompanyofJejuAir,hasexpressedinterestinacquiringAsianaAirlines.[25] On4September2019,AekyungGroup,MiraeAssetDaewoo,andKoreaCorporateGovernanceImprovementappliedaletterofintenttoacquireAsianaAirlines.[26]On12November,aconsortiumofHDCHyundaiDevelopmentCompanyandMiraeAssetDaewoowasselectedasthepreferredbidder.[27][28] AsianaAirlineshaschosentoretireolderaircraft,includingBoeing747-400sandBoeing767-300s,allowingtheairlinetoreducedebtandweakness. InJuly2020,HDCHyundaiDevelopmentCompanyreceivedapprovalfromRussianauthoritiesforitsacquisitionofAsianaAirlines.[29]However,on11September2020,KoreaDevelopmentBank,theprimarycreditorforAsianaAirlines,andKumhoAsianaGroupofficiallycancelledthemergerwithHDCHyundaiDevelopmentCompany.AsianaAirlineswillberunbycreditorsuntilanewownerisapprovedbytheSouthKoreangovernment.[30] MergerandacquisitionbyKoreanAir[edit] On16November2020,theGovernmentoftheRepublicofKoreaofficiallyannouncedthatAsianaAirlineswillbeacquiredbyKoreanAir,whichwillacquirea30.77%stakeinAsianafromKoreaDevelopmentBank.[31]KoreaDevelopmentBank,astate-runbankinKorea,willgive800billionwontoHanjinKAL,theholdingcompanyofKoreanAir.[31]Thetwoairlineswilloperateasseparatebrandsuntilintegrationiscomplete.[32]TheMinistryofLand,Infrastructure,andTransportwillintegratesubsidiariesAirBusan,AirSeoul,andJinAir.Thecombinedlow-costcarrierwillfocusonregionalairportsinKoreaandflyingregionalAsia-Pacificroutes.[33]WhenAsianaAirlineswillwithdrawfromStarAllianceisunknown,asthesurvivingbrand,KoreanAir,isafoundingairlinewithintherivalSkyTeamalliance. InMarch2021,KoreanAirannounceditwoulddelaythemergerwithAsianaAirlinesduetodelayofantitrustapprovalfromthegovernmentandsixforeignauthorities(China,Japan,Taiwan,Thailand,UnitedStates,andVietnam).KoreanAirwilloperateAsianaAirlinesasasubsidiaryfornexttwoyears,afterwhichitwillcombineitsoperation,IT,andothersystemsintosinglesystemuntil2024.[34][35]Oncethemergeriscomplete,AsianaAirlinescouldbecomeamemberofSkyTeam.AccordingtoTheKoreaTimes,onlyTurkeyhasapprovedtheantitrustdealsofar.[36]OnJune30,2021,thepost-mergerplansbetweentwoairlineswerereportedtohavebeenfinalizedandapprovedbyKoreaDevelopmentBank.[37]InAugust2021,theMalaysianAviationCommissionapprovedthemergerbetweenKoreanAirlinesandAsianaAirlines,foundingeconomicalefficienciesandsocialbenefits.[38] Corporateaffairs[edit] TheairlinehasitsglobalheadquartersinSeoulattheAsianaTown(아시아나타운)inOsoe-dong,Gangseo-gu,Seoul.[2]Theairline'sheadofficemovedfromHoehyeon-dong,JungDistricttoAsianaTowninOsoe-dongon1April1998.[39] Destinations[edit] Mainarticle:ListofAsianaAirlinesdestinations AsianaAirlinesservesdestinationsonfourcontinents,withanAsiannetworkthatincludesimportantcitiesinthePeople'sRepublicofChina,Japan,SoutheastAsia,andCentralAsia.TheairlineservesanumberofgatewaycitiesinNorthAmericaandEurope,whileretaininglimitedcoverageofOceania. AsianaCargo,theairline'scargosubsidiary,alsohasawidenetwork,especiallyinEurope,AsiaandtheUnitedStates. AsianadecidedtolaunchAirSeoul,theairline'ssecondsubsidiaryanditsownlow-costcarrier,basedinIncheonInternationalAirport,andtransfersomeofitsunprofitableroutestothesubsidiaryfromNovember2016.[40] Codeshareagreements[edit] AsianaAirlinessharescodeswiththeseairlines:[41] AirAstana AirBusan(Subsidiary) AirCanada AirChina AirIndia AirMacau AirNewZealand AirSeoul(Subsidiary) AllNipponAirways AustrianAirlines BrusselsAirlines ChinaSouthernAirlines CopaAirlines CroatiaAirlines EgyptAir EthiopianAirlines EtihadAirways EVAAir HongKongAirlines LOTPolishAirlines Lufthansa MyanmarAirwaysInternational Qantas QatarAirways S7Airlines ShandongAirlines ShenzhenAirlines SingaporeAirlines SouthAfricanAirways SwissInternationalAirLines ThaiAirwaysInternational TurkishAirlines UnitedAirlines Fleet[edit] Currentfleet[edit] AsofMay 2022[update],AsianaAirlinesoperatesthefollowingaircraft:[42][43] AsianaAirlinesfleet Aircraft Inservice Orders Passengers Notes B+ B E+ E Total AirbusA320-200 1 — — — — 159 159 AirbusA321-200 14 — — 12 — 162 174 — 195 195 AirbusA321neo 5[44] 20 — 12 — 168 180 8 180 188 AirbusA330-300 15 — — 30 — 260 290 268 298 AirbusA350-900 13 8 — 28 36 247 311 Deliveriesto2025.[45][46]Orderwith10options.[47] AirbusA350-1000 — 9 TBA AirbusA380-800 6 — 12 66 — 417 495 Toberetiredby2026.[48] Boeing747-400 1 — 10 24 — 364 398 Toberetiredby2024.[49] Boeing767-300 5 — — 15 — 235 250 — 290 290 Boeing777-200ER 9 — — 22 — 278 300 24 277 301 24 278 302 AsianaCargofleet Boeing747-400BDSF 7 — Cargo Convertedfrompassengeraircraft Boeing747-400F 4 — Cargo Boeing767-300F 1 — Cargo Total 81 37 Retiredfleet[edit] Thecompanyhaspreviouslyoperatedthefollowingaircraft:[50][51][52] AsianaAirlinesretiredfleet Aircraft Total Introduced Retired Replacement Notes AirbusA320-200 6 2005 2022 AirbusA320family 3 2006 2014 TransferredtosubsidiaryAirBusan 1 2007 2015 None CrashedasflightOZ162 AirbusA321-100 4 1998 2021 AirbusA321-200 AirbusA321-200 4 2000 2020 AirbusA321neo 11 2017 TransferredtosubsidiaryAirBusan 6 2018 TransferredtosubsidiaryAirSeoul Boeing737-400 22 1988 2013 AirbusA320family 4 TransferredtosubsidiaryAirBusan Boeing737-500 3 1992 2008 3 TransferredtosubsidiaryAirBusan 1 1993 None CrashedasflightOZ733 Boeing747-400 3 1993 2020 AirbusA350XWB Boeing747-400BDSF 1 2007 2017 None Boeing747-400F 2 1996 2009 None 1 2006 2011 CrashedasflightOZ991 Boeing747-400M 6 1991 2017 AirbusA350XWB ConvertedintofreightersandtransferredtoAsianaCargo Boeing767-300 4 1990 2021 AirbusA330-300 Boeing767-300ER 9 1991 2006 AirbusA330-300 Boeing777-200ER 3 2001 2017 AirbusA350XWB 1 2006 2013 None CrashedasflightOZ214 In-flightservices[edit] AsianaAirlinesoffersfiveclassesofservices–FirstSuiteclass,FirstClass,BusinessSmartiumclass,BusinessclassandTravel(economy)class.Seatconfigurationsandin-flightentertainmentsystemsvarybythetypeoftheaircraftanditsoperatingroutes[53] FirstSuiteclassisofferedonA380-800,whichisservicedonroutestoLosAngeles,NewYorkCity,SydneyandFrankfurt.[54]OldFirstClassisavailableonBoeing747-400s.BothFirstSuiteandoldFirstClasswereavailableonBoeing777s,butwaslaterremovedinfavorofatwo-classconfiguration.Passengersintheseclassesareofferedpajamas,souvenirsand"amenitykits"containingitemssuchasskincream,toothpaste,eyeshadesandearplugs.Apassengercanpre-orderin-flightmeals48 hourspriortodeparture.FirstclassseatsareequippedwithpersonalAVODsystems. Besidesthoseroutes,mostofAsiana'sinternationalflightsoffertwotypeofclasses–businesssmartiumclassorbusinessclassasthehighestclassandtravelclass,withoutfirstclass.Someoftheshort-lengthinternationalflightsandcharterflightsareoperatedbymono-classbasis,aswellasalloftheairline'sdomesticflights.BusinessSmartiumClassisinstalledonBoeing777-200ER,andBusinessClassisinstalledonBoeing767andA330,butsomeoftheA330isequippedwithnewlyfurbishedcocoonseats.MostofAsiana'sTravelclassseatsalsohavetelevisionorvideosystems.AVODisinstalledonmanyoftheaircraftandbusinessclassisfullyequippedwithnewAVODs.In-flightentertainmentsystemsarenotofferedondomesticroutes,whichconsistofflightsofanhourorless. Asianaofferstwoin-flightmagazines,Asiana(atravelmagazine)andAsianaEntertainment. Frequent-flyerprogram[edit] AsianaClubisAsianaAirlines'frequent-flyerprogram,formerlyAsianaBonusClub.AsianaClubhasfivetiers:Silver,Gold,Diamond,DiamondPlusandPlatinum.[55]Toacquireormaintaineachtier,membersarerequiredtoaccrue0,20000,40000,100000 milesintwocalendaryearsfromthe'referencedate'.Statusmilesarebasedon'On-boardmileage',whichincludesmilesaccumulatedbytravelingwithAsianaAirlinesorStarAllianceairlines.Also,memberscanaccruemilesbyflying'partnerairlines'suchasQatarAirways.Milesaccumulatedintheprogramentitlememberstobonustickets,classupgradesandotherproductsandservicessuchasdiningatOutbackSteakhouse.[56] Partners[edit] AsianaClubMilescanbecollectedonallflightsoperatedbyStarAlliancememberairlines,aswellasAirAstana,EtihadAirwaysandQatarAirways.[57] Marketing[edit] Asianahasendorsementdealswiththefollowing: ParkJi-Sung[58]–ManchesterUnitedambassador K.J.Choi[58]–Professionalgolfer YangYong-eun[58]–Professionalgolfer Chan-HoPark[58]–ex-MLBpitcher YGEntertainment[59]–recordlabelandtalentagency KBSSymphonyOrchestra KoreaNationalBallet Accidentsandincidents[edit] On26July1993,AsianaAirlinesFlight733,aBoeing737-500(HL7229)crashedinpoorweatheraboutfourkilometresshortoftherunwayinMokpowhilemakingitsthirdlandingattemptonrunway06atMokpoAirport.Twoofthesixcrewmembersand66ofthe110passengersonboardwerekilled.[60] On11November1998,anAsianaAirlinesBoeing747-400wasattemptingaU-turninthegateareaofTedStevensAnchorageInternationalAirport,whenthetipofitswingcollidedwiththetailofanIlyushinIl-62MbelongingtoAeroflot.Noonewasinjured.AsianawassubsequentlysuedbyAeroflotandtheIl-62Mwaswrittenoff.[61] On28July2011,AsianaAirlinesCargoFlight991,aBoeing747-400FboundforShanghaiPudongAirportfromIncheonAirport,crashedintothePacificOceanoffJejuIsland,SouthKorea,afterreportingafireinthecargocompartment.Bothpilotswerekilled.[62][63] On6July2013,AsianaAirlinesFlight214,aBoeing777-200ER(HL7742),crashedshortoftherunwaywhilelandingatSanFranciscoInternationalAirport,duetopiloterror,killing3ofthe307passengersonboard.[64]Twoofthefatallyinjuredpassengerswerenotwearingtheirseatbeltsandwereejectedfromtheaircraftduringthecrash.[65]Thethirddiedinhospitalaweekaftertheincidentasaresultofherinjuries.[66]On25February2014,AsianaAirlineswasfined$500,000bytheU.S.DepartmentofTransportationfor"failingtopromptlycontactpassengers'familiesandkeeptheminformedabouttheirlovedones"duringandafterthecrash.[67][68] On14April2015,AsianaAirlinesFlight162,anAirbusA320(HL7762),crashlandedshortoftherunwayatHiroshimaAirport,Japan.Theaircraftspun180degreesandeventuallystoppedontherunwaywithafracturedwing,damagetotheleftengineandalllandinggearcollapsed.TheaircraftwasoperatinganinternationalscheduledpassengerflightfromIncheonInternationalAirport,Seoul,SouthKorea.Morethan20ofthe82peopleonboardwereinjured.Theaircraftwaswrittenoff.[69][70][71] 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