My Oracle Support (MOS)

MOS (https://support.oracle.com) is your initial point of contact for all product support and training needs. A representative at Customer Access Support (CAS) ... MyOracleSupport(MOS) MOS(https://support.oracle.com)isyourinitialpointofcontactforallproductsupportandtrainingneeds.ArepresentativeatCustomerAccessSupport(CAS)canassistyouwithMOSregistration. CalltheCASmainnumberat1-800-223-1711(toll-freeintheUS),orcalltheOracleSupporthotlineforyourlocalcountryfromthelistathttp://www.oracle.com/us/support/contact/index.html.Whencalling,maketheselectionsinthesequenceshownbelowontheSupporttelephonemenu:Select2forNewServiceRequest Select3forHardware,NetworkingandSolarisOperatingSystemSupport Selectoneofthefollowingoptions:ForTechnicalissuessuchascreatinganewServiceRequest(SR),Select1 ForNon-technicalissuessuchasregistrationorassistancewithMOS,Select2 YouwillbeconnectedtoaliveagentwhocanassistyouwithMOSregistrationandopeningasupportticket. MOSisavailable24hoursaday,7daysaweek,365daysayear. Parenttopic:AboutThisGuide