MSDyn365FO Credit Management, Part 9 – What are Blocking ...
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Blocking rules are rules that are set up to determine if an order will be put on hold. In our last blog, we reviewed credit limit ... DCAdmin|October2,2020MSDyn365FOCreditManagement,Part9–WhatareBlockingRules?Blockingrulesarerulesthataresetuptodetermineifanorderwillbeputonhold.Inourlastblog,wereviewedcreditlimitadjustments.Inthisblog,we’llbereviewingthespecificsofBlockingrulesandhowtosetthemup.IntroductiontoBlockingRulesTosetupBlockingrules,gotoCreditandcollections>Setup>Creditmanagementsetup>Blockingrules.Thereare9BlockingRules.BlockingRulesaresetupbasedontheCustomer(Table),and/orAccount/Group(Group),and/orRiskGroup(Group),orAll.Here’sthehierarchyofhowthecreditprocessreadsthetable(noticethatblockingalwaystakesprecedenceoverexclusion):TablelookatBlockingTablelookatExclusionGrouplookatBlockingGrouplookatExclusionAlllookatBlockingAlllookatExclusionBlockingRules#1-7DaysOverdue–LooksathowmanydayspastduethecustomeraccountistodetermineiftheSalesOrdershouldbeputonhold.AccountStatus–Looksatthecustomer’saccountstatustodetermineiftheSalesOrdershouldbeputonhold.TermsofPayment–LooksattheSalesOrderTermsofPaymenttodetermineiftheSalesOrdershouldbeputonhold.Thisisinadditiontopaymenttermsranking.Thisrulechecksforspecificpaymentterms.CreditLimitExpired–Thislooksatthecustomer’screditlimitexpirationdateandaddsgracedays.Ifthecreditlimithasexpiredandtheaddedgracedaysareexceeded, theSalesOrderwillbeputonholdiftheruletypein=blocking.Note:Thisisanimportantpointtopayattentionto...justbecauseacustomer’screditlimithasexpireddoesnotcauseanordertogoonhold.Thesetupoftheserulesiswhatdeterminesifthecreditexpirationdatecausestheordertogoonhold.OverdueAmount–Thisisacombinationofhowmuchthecustomerisoverdueandhowmuchoftheircreditlimittheyhaveusedbypercentoramount.Thisissaying,ifUS-001isoverdue$10Kandover80%oftheircreditlimithasbeenused,then,puttheorderonhold.SalesOrder–ThislooksattheSalesOrderamount.ThefirstrulethatislookedatisAll–Exclusion–ReleaseSalesOrder.TheAll–Exclusion–ReleaseSalesOrdercombinationisuniquetothisrulebecauseittellsthecreditholdlogictolookatitfirst.Thereasonforthisspecialcombinationissothatyoucansetupa“goldenrule”sothatcertainorderamountsareneverputonholdregardlessofhowtheother9rulesaresetup.Inthisexample,we’resaying:IftheSalesOrderis$1Korless,donotputtheSalesOrderonhold.IfthecustomerisUS-001andtheSalesOrderis$20Korless,donotputtheSalesOrderonhold.Ifthecustomerisinaccount/groupnumber=major,andtheorderis$10Korless,donotputtheSalesOrderonhold.Iftheorderis$500Kormore,puttheSalesOrderonhold. CreditLimitUsed–Thislooksatthecustomer’screditlimitandcalculatesthepercentusedtodetermineiftheordershouldbeputonhold.Ifthepercentofthecreditlimithasbeenexceeded, theSalesOrderwillbeputonholdiftheruletypein=blocking.Ifyoudon’thavethisrulesetup,then,thecustomer’screditlimitisnotgoingtobecheckedeventhoughthere’sacreditlimitsetuponthecustomer’srecord.Note:Thisisanimportantpointtopayattentionto...justbecauseacustomerhasnotusedalltheircreditlimitdoesnotmeantheycancontinuetoplaceorders.Thesetupofthisruleiswhatdeterminesifthecustomerhasenoughcreditfortheorder.Inthisexample,we’resaying:Ifthecustomerhasused90%ormoreoftheircreditlimitbuttheorderonhold.BlockRule#8RankPaymentTerms–IftheuserchangesthedefaultPaymentTermsontheSalesOrder,theholdprocesslookstoseewhatthenewPaymentTermsis“ranked”as...ifthe“rank”onthenewPaymentTermsisdifferentfromthe“ranking”onthedefaultPaymentTerms,thiscantriggertheSalesOrdertobeputonholdsothattheorderhastobereviewedbeforetheordercanbeprocessed.Hereyouwillseealistofthepaymenttermsthatyou’vesetupinAccountsReceivable.Besideseachofthepaymentterms,youcanentertherank. Therankisusedtodetermineifthesalesordershouldgoonanautomatichold.Forexample,ifthecustomer’sdefaultpaymenttermsareNet1andthepaymenttermsontheorderarechangedtoNet10. Sincebothpaymenttermshavearankof1,thesystemwillnottriggerasalesorderhold. However,ifthepaymenttermsontheorderarechangedtoNet45. Sincethecustomer’sdefaultpaymenttermshasarankof1,andthenewpaymenttermshavearankof4,thesystemwilltriggerasalesorderhold.GotoCreditandcollections>Setup>Creditmanagementsetup>Rankpaymentterms.BlockRule#9RankSettlementDiscounts–Hereyouwillseealistofthecashdiscountsthatyou’vesetupinAccountsReceivable.Besideeachofthecashdiscounts,youcanentertherank. Therankisusedtodetermineifthesalesordershouldgoonanautomatichold.Forexample,ifthecustomer’sdefaultcashdiscountis0.5%D10andthecashdiscountsontheorderarechangedto0.5%D30. Sincebothcashdiscountshavearankof1,thesystemwillnottriggerasalesorderhold. However,ifthecashdiscountsontheorderarechangedto1%D07. Sincethecustomer’sdefaultcashdiscountshasarankof1,andthenewcashdiscountshavearankof2,thesystemwilltriggerasalesorderhold.GotoCreditandcollections>Setup>Creditmanagementsetup>Ranksettlementdiscounts. Thisblogisthenextpartofamulti-partblogseriesdetailingthenewCreditManagementfunctionalityinDynamics365forFinanceandOperations. Lookforadditionalreleasesinthisseriesinthecomingweeks!Lookingfortheotherposts?MSDyn365FOCreditManagement,Overview– CreditManagementOverviewMSDyn365FOCreditManagement,Part1– IsCreditManagementenabledinyourenvironment?MSDyn365FOCreditManagement,Part1– ArethereanynewsecurityrolesforCreditManagement?MSDyn365FOCreditManagement,Part1– Arethereanynewworkflowsavailable?MSDyn365FOCreditManagement,Part2– Whatarethenewparameters?MSDyn365FOCreditManagement,Part3– What’snewontheCustomerscreen?MSDyn365FOCreditManagement,Part4– WhatareRiskScoresandhowaretheyupdated?MSDyn365FOCreditManagement,Part5– WhatareAutomaticcreditlimits?MSDyn365FOCreditManagement,Part5– What’snewintheCustomerFactBox?MSDyn365FOCreditManagement,Part6– WhatareCustomerCreditGroupsandhowaretheyused?MSDyn365FOCreditManagement,Part7– Whatlogicisusedwhenlookingatthecustomercreditlimit?MSDyn365FOCreditManagement,Part8–WhatareCreditLimitAdjustments? 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