How to Block and Allocate Hotel Rooms to Guests ...
文章推薦指數： 80 %
Room allocation should be done mostly based on status of room reservation. For example, a guaranteed or prepaid reservation will always get priority over non ... HomeTrainingManuals200HotelManagementTrainingTutorialsF&BServiceTrainingManualwith225SOPHotelFrontOfficeTrainingManualHotelHousekeepingTrainingManualwith150SOPEncyclopediaofHotelManagementTerminology-EbookHotel&RestaurantJobTrainingGuide(Exclusive)SecretsofSuccessfulGuestComplaintHandlinginHotel&RestaurantHotelRoomServiceTrainingManualEnglishforHotel&RestaurantWorkersProfessionalWaiter&WaitressTrainingManualCourseDiscountPowerPoint225Food&BeverageServicePowerPointPresentationCollection231HotelFrontOfficePowerPointPresentations150HotelHousekeepingPowerPointPresentationCollectionEnglishforHotelRestaurantWorkersPowerpointPresentationsChecklistVideoJobTutorialF&BServiceFrontOfficeHousekeepingBasicTutorialsCareerAdviceDialogueEnglishforHotelHandlingGuestComplaintsHospitalitySchool&CourseContactSearch HomeTrainingManuals200HotelManagementTrainingTutorialsF&BServiceTrainingManualwith225SOPHotelFrontOfficeTrainingManualHotelHousekeepingTrainingManualwith150SOPEncyclopediaofHotelManagementTerminology-EbookHotel&RestaurantJobTrainingGuide(Exclusive)SecretsofSuccessfulGuestComplaintHandlinginHotel&RestaurantHotelRoomServiceTrainingManualEnglishforHotel&RestaurantWorkersProfessionalWaiter&WaitressTrainingManualCourseDiscountPowerPoint225Food&BeverageServicePowerPointPresentationCollection231HotelFrontOfficePowerPointPresentations150HotelHousekeepingPowerPointPresentationCollectionEnglishforHotelRestaurantWorkersPowerpointPresentationsChecklistVideoJobTutorialF&BServiceFrontOfficeHousekeepingBasicTutorialsCareerAdviceDialogueEnglishforHotelHandlingGuestComplaintsHospitalitySchool&CourseContact SubscribetoourYoutubeChannelWaiterCourseFrontOfficeF&BServiceHousekeepingJobDescriptionsBasicTutorialsCareerAdvice ClickHEREtodownloadFandBserviceCourse ClickHEREtodownloadPremiumTrainingManuals ClickHEREtodownload300+TrainingVideos ClickHEREtodownloadPowerPoints HomeFrontOfficeHowtoBlockandAllocateHotelRoomstoGuestsFrontOfficeShare Facebook Twitter Google+ Pinterest WhatsAppManyguestswonder howdohotelsassignroomstoguestsorhowahotelguestreservationofficerorahotelfrontdeskagentallocatesdifferenttypesofroomstohisguests.Today,wewilllearnroomallocationproceduresofahotelinordertoensureguestsneedsaremetconcerningroomrequestsondifferentroomtypesandatthesametimemaximumflexibilityismaintained.Byreadingthistutorial,youwillgetclearoverviewofhotelroomarrangementprocedure.DON'TMISSTHESEOFFERS: ClickHEREtodownloadFandBserviceCourse ClickHEREtodownloadPremiumTrainingmanuals ClickHEREtodownload300+TrainingVideos ClickHEREtodownloadPowerPoints HotelRoomAllocationProcedure Reservationswillhandoverthenextday’scorrespondencestotheFrontDesk.ThiscorrespondencewillbefurthercheckedtoensurealldetailshavebeenputintoComputerizedReservationSystemorpropertymanagementsoftwarelikeOpera. Itisgoodpracticetoprintoutnextday’sarrivallistindetailslikecheckinandcheckoutdateofeachguests,roomtypeandblockstatus,genderoftheguests,listofVIPguestsandtheirstatus,specialarrangementsrequestedlikesurprisebirthdaycakeandgift,specialinstructionfromguestslikewheelchairfordisabledguestsorsmokingornonsmokingroomrequestedetc.,guests’arrivaltime,previousstayrecord,specialfeatureoramenityrequestedetc. Alldetailsarecheckedinthesystembeforetheroomisallocated. Roomallocationshouldbedonemostlybasedonstatusofroomreservation.Forexample,aguaranteedorprepaidreservationwillalwaysgetpriorityovernongrantedreservationorreservationforwalkinguest. Specialrequestshavetobeadheredtowhenblockingroomsfortheguests,bylookingintotheGuestProfileandHistory.SuchasNonSmokingRoomsshouldbeblockedforguestsrequestingNonSmokingRooms.Repeatguestsshouldhavethesameroomaspreviousstaysortotheirspecificpreferenceifanyhasbeenmentionedonearliervisits.Personstravellingtogetherfromthesamecompanyshouldhaveroomsasclosetoeachotheraspossibleunlessrequestedotherwise. Suite/AccessibleandanyspecialrequestsbookingsshouldbeblockedbyReservationpriortoconfirming. GuaranteedLateCheck-outroomswouldbemonitoredclosely,andHousekeepingshouldbeinformedinadvance. IfanySpecialRequestorAmenities(e.g.Flowers.Fruits,etc.)aretobeplacedintheroom,thisshouldbeorderedadayinadvanceandthedepartmentsresponsibleforplacingthemintheroominformed.Analertshouldalsobesetsothatroommovesareminimalandtherespectivedepartmentsinformedtomaketherespectivechanges. AllGuestswhohavebeenguaranteedearlyCheck-insorwhohavePre-Registeredbookingsshouldhaveappropriateroomsblockedforthemandshouldbecheckedintothesystemfromthedayoftheirreservation(adaybeforetheirphysicalCheck-In). GeneralaspectslikeblockingaKingRoomforaHoneymoonCouple,aTwinroomfortwomentravellingtogetherorafamily(of4),orroomclosetotheElevatorforSeniorCitizens,SingleLadyTraveleretc.,shouldbetakenintoaccountwhileblockingrooms.Havegoodunderstandingondifferenthotelroomtypes. FloorsorsectionswouldbeblockedforGroups,ToursandConventions,asmuchaspossible. Don’tforgetaboutdisabledguest.Theydon’tonlyneedspecialcarebutspecialarrangementshouldbemadepriortotheirarrivalslikearrangingspecialamenities,givingspecialcare,supplyingequipmentlikewheelchairorhearingaidifneededandavailable. Specialrequestslikeallocatingaroomnearelevatororwishtostayinupstairsordesiretohavehillvieworseaviewroom,shouldalwaysgiveprioritywhenavailable. MustbeverycarefulwhilehandlingVIPreservation.Ifthereisanysysteminyoursoftwaretoblockheavilysothatotherreservationorfrontdeskagentcannotallocatethesameroomtoanyone,thenapplyit.AlsomakesureyouhaveprovidedenoughtimetootherdepartmentslikehousekeepingtoplaceVIPamenitiesorsecuritydepartmenttochecksecurityissuescarefully. Upgradeanddowngradeofroomhavetobedoneaccordingtotheroomavailabilityandpolicy.Sometimeshotelhastoofferroomupgradebecauseoftheirownfaultlikewrongcheckinorcheckoutdaterecord,faultofaroometc. Therearesomerepeatguestswhoalwaysprefercertainfloororrooms.Basedonpreviousrecordandifrequestedthenalwaystrytoallocatesuchroomstothem.Readthistutorial: HotelGuestDemandsandPreference So,ifyouconsiderabovementionedpointsthenyoushouldnotfindroomallocationproceduresverycomplicated.Asareservationofficerorfrontdeskagentyoushouldbeabletoarrangeroomsperfectlyforyourguests.Formoreamazingtutorialsandourguidespleaseclickhere: ExclusiveHotelandRestaurantManagementTrainingManuals RELATEDARTICLESMOREFROMAUTHORBasicTutorialsHowtoHandleMedicalEmergenciesinHotelFrontOfficeHotelFrontDeskAgentJobDescription–UltimateGuideFrontOfficeBellboyorBellman-Duties&ResponsibilitiesFrontOfficeTransportationandCarRentalServiceFrontOfficeHowConciergeProvidesGuestCheckoutServiceFrontOfficeRepeatGuestCheckinProcedureata5StarHotelFrontOfficeHowtoHandleGuestswhoArriveEarlyandWaitforRoomDialogue6HotelFrontOfficeEnglishDialoguesFrontOfficeNightAuditorinHotelIndustry–UltimateGuideFrontOfficeJobofaDoormanorPorterinHotelFrontOfficeUnexpectedVIPGuestCheck-inProceduresinHotelFrontOfficePre-RegisteredGuestCheckinProcedureLEAVEAREPLYCancelreply Pleaseenteryourcomment!PleaseenteryournamehereYouhaveenteredanincorrectemailaddress!PleaseenteryouremailaddresshereSavemyname,email,andwebsiteinthisbrowserforthenexttimeIcomment. ΔThissiteusesAkismettoreducespam.Learnhowyourcommentdataisprocessed.TutorialCategories 25%Discount BasicTutorials CareerAdvice Chef-Cooking-CulinaryArts Dialogue EnglishforHotel EventPlanning F&BService FrontOffice HandlingGuestComplaints HospitalityIndustry HospitalitySchool&Course HotelManagementTerminology HotelTechnology HotelTrainingManuals HotelVideoTraining Housekeeping Hygiene&Sanitation JobDescriptions OffTopic OnlineHospitalityManagementDegree RestaurantManagement Safety&Security Travel&Tourism JoinUsinFacebook Reader’sCommentsHotelierTanjionDownload5WeeksF&BServiceWaiterTrainingCourseHotelierTanjion150HotelHousekeepingPowerPointPresentationCollectionClaireMastersonExtendedStayHotels–UltimateChoiceforLongTermTravelersRecentCommentsHotelierTanjionDownload5WeeksF&BServiceWaiterTrainingCourseHotelierTanjion150HotelHousekeepingPowerPointPresentationCollectionClaireMastersonExtendedStayHotels–UltimateChoiceforLongTermTravelersfarrizkenon150HotelHousekeepingPowerPointPresentationCollectionarupdasonDownload5WeeksF&BServiceWaiterTrainingCourse
延伸文章資訊
- 1Room Allocation In Hospitality Industry And Catering ...
Room allocation is one of the most complex and important tasks of guest registration activity. Du...
- 2Dynamic Room Allocation: A Boon for Front Desk ...
Room allocation is one of the most complex and important tasks of guest registration activity. Du...
- 3Room allocation - ResRequest Support
Room allocation is simply the allocation of rooms to guests so you know how many and exactly whic...
- 4Tips for Blocking/Allocating rooms for expected arrivals
Top ten Tips for Room blocking or room allocation for arrivals in hotels. Room allocation to be d...
- 5Room allocation - protel Online-Hilfe
The Allocate Room menu item allows you to assign a room to individual reservations and modify the...
